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Thread: C454e C6104

  1. #1
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    C454e C6104

    Hello,

    I have one C454e that display C6104.
    I disassembly and check the driving of CIS cleaning unit, it rotate several turns , the cleaning roller move when I manually turn the motor.
    The home sensor get bad? or other else?

  2. #2
    Trusted Tech 50+ Posts Genotrom's Avatar
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    Re: C454e C6104

    Hi, start a load check, don't do it manually.
    I think it's 60 - 81 If you hear noise, stop and locate the stuck paperclip. If so, make sure that the sensor is not dirty and that the cleaning roller belt has not jumped.

  3. #3
    Master Of The Obvious 10,000+ Posts
    C454e C6104

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    Re: C454e C6104

    Yeah, you can get the code if it's out of time. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
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    Re: C454e C6104

    thank you all.
    as i checked that cleaning roller mounting unit, i found the back side lock lever cracked.
    so it slightly uneven width on the entrance of paper path.
    this condition will cause code?

  5. #5
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: C454e C6104

    I would guess that could be the reason the belt would have jumped.
    Whatever

  6. #6
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C454e C6104

    Check for cleaning motor broken mounts. Believe it or not there is FW update dealing with this issue. Not after it happened anyway.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  7. #7
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    Re: C454e C6104

    Quote Originally Posted by tsbservice View Post
    Check for cleaning motor broken mounts. Believe it or not there is FW update dealing with this issue. Not after it happened anyway.
    Thank you for your prompt.
    I'm waiting for the jam release lock lever, I will check them also after the replacement.

  8. #8
    SanDiegoCopierRepair.com 1,000+ Posts
    C454e C6104

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    Re: C454e C6104

    Quote Originally Posted by jwai View Post
    thank you all.
    as i checked that cleaning roller mounting unit, i found the back side lock lever cracked.
    so it slightly uneven width on the entrance of paper path.
    this condition will cause code?
    That condition will certainly throw the code because when the jam release door is not closed properly the brush rotation movement is "locked" until it is closed properly.

    Replacing the back side lock lever should solve your issue.
    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

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