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  1. #1
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    Bizhub 4050 email jam notification?

    Have few of 4050 leased and set email notification but when i received jam notification it only shows "paper jam", time and ip.
    This is not realy helpful without jam code.
    Somebody know how to set up to receive specific jam code in email?

  2. #2
    Service Manager 2,500+ Posts
    Bizhub 4050 email jam notification?

    Synthohol's Avatar
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    Re: Bizhub 4050 email jam notification?

    use vcare.
    If you dont have a contributor badge, dont ask me for firmware or manuals.

  3. #3
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Bizhub 4050 email jam notification?

    Quote Originally Posted by Synthohol View Post
    use vcare.
    Vcare in Europe CSRC is paid service if you're not KM direct. I don't think that it deserves in therms of setup and fee especially for that small old model.

    Toxic I also think for normal scenario email notifications are sufficient but honestly I don't think that this Lexmark's rebadges have anything more to add.
    Atleast quick look at SM didn't show a clue.
    Take care bud.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  4. #4
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    Re: Bizhub 4050 email jam notification?

    You are right tsbservice, i dont have need for more than basic reporting over email.
    I also search SM for some dipsw but cant find it and does not seems logic that options does not exist but who knows what Lexmark thinking.
    This way how it works it is almost useless to know there is some kind of jam and can not know what is exact code.

  5. #5
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Bizhub 4050 email jam notification?

    I do setup our office C250i to send email notifications and upon making a jam( don't blame me usually I remove paper jams :. ) this is what I received:
    Misfeed detected.
    Nice work KM. Totally useless that way, have to agree.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  6. #6
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    Re: Bizhub 4050 email jam notification?

    Same thing like on 4050,just misfeed,no code?

  7. #7
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Bizhub 4050 email jam notification?

    Quote Originally Posted by Toxic View Post
    Same thing like on 4050,just misfeed,no code?
    Yes, just message - Misfeed detected. No code.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  8. #8
    Senior Tech 250+ Posts
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    Re: Bizhub 4050 email jam notification?

    I assume you try to change jam code display in service mode-system 2-jam code display-display ?

  9. #9
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Bizhub 4050 email jam notification?

    Quote Originally Posted by Toxic View Post
    I assume you try to change jam code display in service mode-system 2-jam code display-display ?

    Yes of course... I may be Bizhub line newbie.
    But I do my courses...still lack of experience in KM.
    Not lack of ever reading the Manuals though.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  10. #10
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: Bizhub 4050 email jam notification?

    Quote Originally Posted by Toxic View Post
    I assume you try to change jam code display in service mode-system 2-jam code display-display ?
    That would be switch 11 bit 7 on real KM machines. That would display the J-XXXX code on the screen.

    Is that available on a 4050? Even then would it add that info on the email body?

    Most reported jams are from the DF's when customers do silly things. Email jam reports are a bit much.
    Whatever

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