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  1. #1
    SanDiegoCopierRepair.com 1,000+ Posts
    Konica 4050 4750  scan issues

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    Konica 4050 4750 scan issues

    Looking for tips or step by step ways to setup these for scan to folder. With the 4 and 8 series units we never have issues setting them up for scanning but for some reason we have a lot of issues when we try to get these small machines to do the same.

    Setting them up as network printers is always easy and uneventful.

    Even installing the most recent sub and main firmware from the Konica website has not helped us with scan to folder issues on these units.

    Hopefully , somebody can post a detailed reply as to what works for them with this (Konica/Lexmark) model. Thanks in advance.
    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica 4050 4750 scan issues

    You will need these FW for SMBv2 support:
    bizhub4750Series_Cont_A6F730GCA00-W51
    bizhub4750Series_Cont_A6F730G0A00-899
    Did you use them? Even using them, these are from 2017 and I suspect recent changes in Windows may be too much.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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    I don't reply to private messages from end users.

  3. #3
    SanDiegoCopierRepair.com 1,000+ Posts
    Konica 4050 4750  scan issues

    blazebusiness's Avatar
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    Re: Konica 4050 4750 scan issues

    Quote Originally Posted by tsbservice View Post
    You will need these FW for SMBv2 support:
    bizhub4750Series_Cont_A6F730GCA00-W51
    bizhub4750Series_Cont_A6F730G0A00-899
    Did you use them? Even using them, these are from 2017 and I suspect recent changes in Windows may be too much.
    I believe the firmware we use is newer than what you referenced.

    We are using firmware :

    bizhub4750Series A6F730G0B00-W99.exebizhub4750Series A6F730G0B00-899.exe
    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

  4. #4
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica 4050 4750 scan issues

    Quote Originally Posted by blazebusiness View Post
    I believe the firmware we use is newer than what you referenced.

    We are using firmware :

    bizhub4750Series A6F730G0B00-W99.exebizhub4750Series A6F730G0B00-899.exe
    Looks like yours is a bit older: 2017/08/09 vs 2017/9/14.
    This is customized FW which: Support for SMB 2.0 (Without downgrade restriction)
    Best of luck

    BTW, these ridiculous FW versions and limitations give a big headache before. Stupid Lexmarks!
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  5. #5
    SanDiegoCopierRepair.com 1,000+ Posts
    Konica 4050 4750  scan issues

    blazebusiness's Avatar
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    Re: Konica 4050 4750 scan issues

    Quote Originally Posted by tsbservice View Post
    Looks like yours is a bit older: 2017/08/09 vs 2017/9/14.
    This is customized FW which: Support for SMB 2.0 (Without downgrade restriction)
    Best of luck

    BTW, these ridiculous FW versions and limitations give a big headache before. Stupid Lexmarks!
    When I sign on to Konica I don't see that firmware you referenced. Any chance of you sending me that firmware?

    And, yes , while I am not a huge fan of the Konica branded Lexmarks either - As an affordable Fast Copier and Network printer there are a lot of them 4050/4750 customers in our San Diego Ca. area , many small businesses and churches seem to like them and we can't very well refuse the work.
    Last edited by blazebusiness; 03-19-2020 at 07:12 PM.
    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

  6. #6
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica 4050 4750 scan issues

    Wait a minute.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  7. #7
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica 4050 4750 scan issues

    Here we go
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  8. #8
    SanDiegoCopierRepair.com 1,000+ Posts
    Konica 4050 4750  scan issues

    blazebusiness's Avatar
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    Re: Konica 4050 4750 scan issues

    Quote Originally Posted by tsbservice View Post
    Here we go
    Good man....got it , thanks.
    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

  9. #9
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: Konica 4050 4750 scan issues

    Quote Originally Posted by blazebusiness View Post
    Good man....got it , thanks.
    Waiting for some positive feedback.
    Whatever

  10. #10
    SanDiegoCopierRepair.com 1,000+ Posts
    Konica 4050 4750  scan issues

    blazebusiness's Avatar
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    Re: Konica 4050 4750 scan issues

    Quote Originally Posted by allan View Post
    Waiting for some positive feedback.
    OK....you guys are great. On a test machine we have here , I Installed the firmware for SMB V2 that Tsbservice recommended and then setup scan to folder on a Windows 10 64 bit system. Scans now and all is well. So I'll just apply that firmware update to the customers in the field that need to scan to folder. Thanks again for the replies.
    Last edited by blazebusiness; 03-19-2020 at 09:48 PM.
    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

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