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  1. #11
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: BH C284e Counter list/ list output shrunk, squashed, condensed

    Quote Originally Posted by gere1 View Post
    already happened to me in some equipment I tried all the firmware so far
    until I did an initialization-clear all data did not recover
    I don't know what it is, but it worked
    Maybe just some corrupt data
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  2. #12
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    Re: BH C284e Counter list/ list output shrunk, squashed, condensed

    Quote Originally Posted by D Colour View Post
    Hi
    Have a strange issue on a C284e.

    When we print a counter out or anything from list output we get the below. It has squashed or shrunk the image down.

    Long edge Feed
    Attachment 45291

    Short Edge Feed

    Attachment 45292
    They do seem to print out much slower than normal.

    This is an A3 counter list
    Attachment 45293

    Print & copy jobs are fine. The demo page & configuration page are also fine.

    Firmware was the latest (M1). Tried reinstalling it and MFP reset.

    Any suggestions?
    Hy Change is laser unit.

  3. #13
    Field Service Manager 1,000+ Posts
    BH C284e  Counter list/ list output shrunk, squashed, condensed

    pepper38_cnd's Avatar
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    Re: BH C284e Counter list/ list output shrunk, squashed, condensed

    I had this exact issue. The solution is to do a full system clear. Do not back up anything ie: address book or settings, because importing them again after the system clear will recreate the issue. Al data will have to be reentered.
    Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
    Now into Ip TV KODI Boxes

  4. #14
    Field Supervisor 500+ Posts
    BH C284e  Counter list/ list output shrunk, squashed, condensed


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    Re: BH C284e Counter list/ list output shrunk, squashed, condensed

    i had kinda similar issue with faxes reducing from A4 to A5.

    like the above said when in doubt just system clear everything, how ever in my case i re imported the address book from a CSV without and problem but i re did the network settings manually so maybe its just restoring the admin data that reintroduces the problem?

  5. #15
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    Re: BH C284e Counter list/ list output shrunk, squashed, condensed

    Quote Originally Posted by minoltahack View Post
    Hy Change is laser unit.
    This is your one and only post and you.... lol just lol

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