Page 2 of 2 FirstFirst 12
Results 11 to 16 of 16
  1. #11
    Field Supervisor 500+ Posts
    Join Date
    Sep 2008
    Location
    Flat Rock Michigan
    Posts
    782
    Rep Power
    33

    Re: bizhub C3350i with C40A6 erors

    Quote Originally Posted by blackcat4866 View Post
    Apparently KM hotline also agrees with the CPUB. This call has found it's way back to me with the board. We'll see what happens. =^..^=

    make certain that cpub board is not a used one. it will kill your base board if it is.

  2. #12
    Master Of The Obvious 10,000+ Posts
    bizhub C3350i with C40A6 erors

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    18,264
    Rep Power
    314

    Re: bizhub C3350i with C40A6 erors

    Quote Originally Posted by Albonline View Post
    make certain that cpub board is not a used one. it will kill your base board if it is.
    Good to know, thanks. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #13
    Master Of The Obvious 10,000+ Posts
    bizhub C3350i with C40A6 erors

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    18,264
    Rep Power
    314

    Re: bizhub C3350i with C40A6 erors

    Update:
    Finally got the CPUB. The manual warns about swapping in used parts or changing both CPUB and Storage Board at the same time. It installed like the manual suggested, but no change. It defaulted back to "Internal error auto cancel" to ON (#2 & #3). When I turned it back OFF I see the C-40A6 error. After 10 attempts I got only the first page of the counter report.

    I noticed that the Memory Type default in the manual is microSD ... so I changed from Storage to microSD just for kicks, but it immediately errors out C-D073.

    Also I ran the memory tests. All were successful except "memory_PRT". Most times it did nothing. After a couple of re-boots it came up OK, OK. I interpret this to mean that the BaseB cannot always access the print memory ... perhaps the source of the errors.

    So I've ordered the BaseB. That's where we're at so far. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #14
    Senior Tech 250+ Posts
    Join Date
    Oct 2009
    Posts
    284
    Rep Power
    24

    Re: bizhub C3350i with C40A6 erors

    Although not directly related to this error, I went out to my only C-3350i today for a different problem, but the machine was not recognizing the (installed) Tray 2 option... It too is at level -45 F/W so I'm wondering how buggy it really is...I'm going to go back and upgrade it, but I hope I don't have to do a complete re-Initialization, which will erase a lot of the customer settings. You know, the thing that comes to mind most about this, is how much the sales rep (from Konica or Muratec, whichever it was) was SO HAPPY that these new machines were MADE BY Konica Minolta, and not from whatever 3rd party company that made the C-3350/350 series for them... sheesh... I love how the salespeople can just BELIEVE what they're told, even though they have no clue what its like on the front lines/in the field the way a tech is! Nor anything about the technology behind the machine, whatsoever! Just about every time (over the course of 40 years) that I've been told by a salesperson that this new machine is "fantastic" and it turned to be a pig/lemon, I wish I had a dime... I'd be RICH....
    OC

  5. #15
    Master Of The Obvious 10,000+ Posts
    bizhub C3350i with C40A6 erors

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    18,264
    Rep Power
    314

    Re: bizhub C3350i with C40A6 erors

    I finally got an opportunity to follow up on this machine. The BaseB did not solve the issue.

    I don't understand what else it could be. The error is a communication error between the CPUB and the BaseB. The CPUB nests right on top of the BaseB, so there is no harness, no additional connectors that haven't been replaced.

    I gave some brief thought to the storage memory, but it passes all the memory tests and the Full Diagnostics.

    I'm passing this one back to the salesman. With only 3000 total prints we should be able to RA this buggy POS. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #16
    Service Manager 1,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    2,366
    Rep Power
    106

    Re: bizhub C3350i with C40A6 erors

    Feel sorry to hear that BC. Anyway Thanks for the ending of thread.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here