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  1. #1
    Senior Tech 100+ Posts
    Konica c364e no servicer is registered contact your administrator

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    Konica c364e no servicer is registered contact your administrator

    I have a Konica C364e I'm trying to remove this no servicer is registered contact your administrator. I installed a new HDD. Any ideas on how to wipe this message to begin use?

  2. #2
    Service Manager 1,000+ Posts
    Konica c364e no servicer is registered contact your administrator


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    Re: Konica c364e no servicer is registered contact your administrator

    no servicer? you mean movie data?

  3. #3
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    Konica c364e no servicer is registered contact your administrator

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    Re: Konica c364e no servicer is registered contact your administrator

    i sent him a link to movie data.

  4. #4
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    Konica c364e no servicer is registered contact your administrator

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    Re: Konica c364e no servicer is registered contact your administrator

    Quote Originally Posted by rrrohan View Post
    no servicer? you mean movie data?
    No not movie data. These have a key tag on the side of them and they are trying to connect to a external server

  5. #5
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    Konica c364e no servicer is registered contact your administrator

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    Re: Konica c364e no servicer is registered contact your administrator

    Quote Originally Posted by Synthohol View Post
    i sent him a link to movie data.
    Thank you so much for the movie data but it's not a movie data I need. Tgses came out of a defense force and HDD have been removed and they have key tag pass connected via usb on the machine and I'm trying to remove it.

  6. #6
    Service Manager 1,000+ Posts
    Konica c364e no servicer is registered contact your administrator


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    Re: Konica c364e no servicer is registered contact your administrator

    Quote Originally Posted by Alex1 View Post
    Thank you so much for the movie data but it's not a movie data I need. Tgses came out of a defense force and HDD have been removed and they have key tag pass connected via usb on the machine and I'm trying to remove it.
    Think he means it was in defence dept and had authenication cards. You should be able to turn off in admin mode "authenication off" or if not showing because of higer security than you will have to go into enhanced security mode and turn off. PM me if you don't know how to get into security mode. Don't want to post it in public.

  7. #7
    Service Manager 1,000+ Posts
    Konica c364e no servicer is registered contact your administrator


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    Re: Konica c364e no servicer is registered contact your administrator

    doesnt the A.D.F use security kits as well?

    never had to deal with these as none of our customers can justify it but im told it complicates things like replacing Hard drives.

  8. #8
    Senior Tech 100+ Posts
    Konica c364e no servicer is registered contact your administrator

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    Re: Konica c364e no servicer is registered contact your administrator

    Quote Originally Posted by copyman View Post
    Think he means it was in defence dept and had authenication cards. You should be able to turn off in admin mode "authenication off" or if not showing because of higer security than you will have to go into enhanced security mode and turn off. PM me if you don't know how to get into security mode. Don't want to post it in public.
    Yes correct was in the defense dept and has authenticated card reader. Anyhow I thought I checked the authentication mode and it was off. I'll check again. However I know how to get into CE mode but don't know where to go to remove authentication settings if I needed to.

  9. #9
    Service Manager 1,000+ Posts
    Konica c364e no servicer is registered contact your administrator


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    Re: Konica c364e no servicer is registered contact your administrator

    In service mode press stop 9

    It will be called authentication device justake sure it on unset

    Sent from my Nokia 7 plus using Tapatalk

  10. #10
    Senior Tech 100+ Posts
    Konica c364e no servicer is registered contact your administrator

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    Re: Konica c364e no servicer is registered contact your administrator

    Quote Originally Posted by rrrohan View Post
    In service mode press stop 9

    It will be called authentication device justake sure it on unset

    Sent from my Nokia 7 plus using Tapatalk
    Everything looks off. Even just to go in to utility it asks for a administrator password which is the default and to go in to administrator settings again you need password as usual. 1 touch userbox registration us grayed out

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