My bizhub c224e copier does not start.

[Albonline]

I removed the memory module.
I have the impression that the copier is starting, I hear the noise of the mechanism. But I have nothing left on the screen.
I had 2 old 512MB DDR2 (jecrois) bars, I put them same reaction.
When I put back the initial bar, I find the problem before with the screen and its 2 bars.
Do you think it's the 2 GB strip.
What is the minimum memory requirement to operate a C224e?

try removing dual scan driver board.

[ivovb]

I'm 99.99 % sure it is SSD! Anyway in order to make it 99.99999999 % can You tell current firmware version?

BR

[mga]

I removed the memory module.
I have the impression that the copier is starting, I hear the noise of the mechanism. But I have nothing left on the screen.
I had 2 old 512MB DDR2 (jecrois) bars, I put them same reaction.
When I put back the initial bar, I find the problem before with the screen and its 2 bars.
Do you think it's the 2 GB strip.
What is the minimum memory requirement to operate a C224e?

I think you should stop you could give yourself more problems call a credited service engineer good luck

[Albonline]

I'm 99.99 % sure it is SSD! Anyway in order to make it 99.99999999 % can You tell current firmware version?

BR

most ssd failures would just freeze, not restart. you have something keeping the mfp from starting. eg dead accessory or other load. this case sounds like a shorted load. hdd or daughter board.

[ivovb]

most ssd failures would just freeze, not restart. you have something keeping the mfp from starting. eg dead accessory or other load. this case sounds like a shorted load. hdd or daughter board.

Not mine statistic...

BR

[Synthohol]

ive had ssd failures that just make it to 2 pillars and reboot.

[ivovb]

ive had ssd failures that just make it to 2 pillars and reboot.

That's my point. All of my cases are as described in first post leads to SSD exchange, firmware update and problem removal.

BR

[copier tech]

That's my point. All of my cases are as described in first post leads to SSD exchange, firmware update and problem removal.

BR

I saw this issue today, power on machine will display one/shark fins & reboot on loop.

I’ve ordered an SDD.

[Phil B.]

I saw this issue today, power on machine will display one/shark fins & reboot on loop.

I’ve ordered an SDD.

please keep us updated on how your situation turns out.

[copier tech]

please keep us updated on how your situation turns out.

Will do. Not sure how long will take to get the part or if my client will be working.