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  1. #1
    Technician
    My bizhub c224e copier does not start.


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    My bizhub c224e copier does not start.

    My bizhub c224e copier does not start.
    When I light the main button, the screen lights up, there are 2 bars, I hear a beep, the start button lights up then it restarts
    In addition, in recent weeks it has been impossible to access the copier via the web interface.
    Can you help me identify the fault?
    SSD? Firmware ??
    Thanks for your help.

  2. #2
    Service Manager 2,500+ Posts
    My bizhub c224e copier does not start.

    Synthohol's Avatar
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    Re: My bizhub c224e copier does not start.

    try reseating the ram and SSD.
    if no change try disconnecting the HDD, even if it goes into error it still shows signs of possible life.
    try firmware.

  3. #3
    Senior Tech 250+ Posts
    My bizhub c224e copier does not start.

    GIUBOSS's Avatar
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    Re: My bizhub c224e copier does not start.

    Quote Originally Posted by r6po View Post
    My bizhub c224e copier does not start.
    When I light the main button, the screen lights up, there are 2 bars, I hear a beep, the start button lights up then it restarts
    In addition, in recent weeks it has been impossible to access the copier via the web interface.
    Can you help me identify the fault?
    SSD? Firmware ??
    Thanks for your help.
    if you are not a qualified technician, it is not recommended to operate as such in order not to make the situation worse

  4. #4
    Service Manager 1,000+ Posts
    My bizhub c224e copier does not start.


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    Re: My bizhub c224e copier does not start.

    Sounds like SSD. If all else fails try reset firmware. A lot has been posted on this forum about this issue

  5. #5
    Technician Ari007's Avatar
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    Apr 2019
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    Kolkata
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    Re: My bizhub c224e copier does not start.

    Press & hold "reset" and turn the power button on. See if the reset page is coming or not?

  6. #6
    Technician
    My bizhub c224e copier does not start.


    Join Date
    Apr 2020
    Location
    Saint Denis
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    Re: My bizhub c224e copier does not start.

    Quote Originally Posted by Synthohol View Post
    try reseating the ram and SSD.
    if no change try disconnecting the HDD, even if it goes into error it still shows signs of possible life.
    try firmware.
    OK I'll take a look.
    Thank you

  7. #7
    Technician
    My bizhub c224e copier does not start.


    Join Date
    Apr 2020
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    Saint Denis
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    Re: My bizhub c224e copier does not start.

    Quote Originally Posted by Ari007 View Post
    Press & hold "reset" and turn the power button on. See if the reset page is coming or not?
    It's the same thing :/
    no reset page...

  8. #8
    Technician
    My bizhub c224e copier does not start.


    Join Date
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    Re: My bizhub c224e copier does not start.

    Quote Originally Posted by GIUBOSS View Post
    if you are not a qualified technician, it is not recommended to operate as such in order not to make the situation worse
    Thanks for the advice

  9. #9
    Technician
    My bizhub c224e copier does not start.


    Join Date
    Apr 2020
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    Saint Denis
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    Re: My bizhub c224e copier does not start.

    I removed the memory module.
    I have the impression that the copier is starting, I hear the noise of the mechanism. But I have nothing left on the screen.
    I had 2 old 512MB DDR2 (jecrois) bars, I put them same reaction.
    When I put back the initial bar, I find the problem before with the screen and its 2 bars.
    Do you think it's the 2 GB strip.
    What is the minimum memory requirement to operate a C224e?

  10. #10
    Senior Tech 250+ Posts
    My bizhub c224e copier does not start.

    GIUBOSS's Avatar
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    Roma
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    Re: My bizhub c224e copier does not start.

    Quote Originally Posted by r6po View Post
    I removed the memory module.
    I have the impression that the copier is starting, I hear the noise of the mechanism. But I have nothing left on the screen.
    I had 2 old 512MB DDR2 (jecrois) bars, I put them same reaction.
    When I put back the initial bar, I find the problem before with the screen and its 2 bars.
    Do you think it's the 2 GB strip.
    What is the minimum memory requirement to operate a C224e?
    V865300066 MEMORY MODULES 2GB . You tried to clean the contacts of the memory module by rubbing the contacts.

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