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  1. #11
    Certified Konica Expert 2,500+ Posts
    C224e duplex jams

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    Re: C224e duplex jams

    it makes the solenoid pintle slightly engaged and the duplex gate slightly down so the solenoid engages better and faster.
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  2. #12
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    C224e duplex jams

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    Re: C224e duplex jams

    Quote Originally Posted by Synthohol View Post
    it makes the solenoid pintle slightly engaged and the duplex gate slightly down so the solenoid engages better and faster.
    Ah ok, & this really makes a difference?
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  3. #13
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    C224e duplex jams

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    Re: C224e duplex jams

    IMHO i think the solenoid loses some electromagnetism and fails to suck the pintle in or the axles of the duplex gate become worn and the resting position of the gate is too high so when a duplex is started the gate does not pull down fast enough to allow the page to be sent for turnover and either comes out the bottom instead or the paper get caught on the comb.
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  4. #14
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    C224e duplex jams

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    Re: C224e duplex jams

    Quote Originally Posted by Synthohol View Post
    IMHO i think the solenoid loses some electromagnetism and fails to suck the pintle in or the axles of the duplex gate become worn and the resting position of the gate is too high so when a duplex is started the gate does not pull down fast enough to allow the page to be sent for turnover and either comes out the bottom instead or the paper get caught on the comb.
    Interesting theory but i’d I wouldn’t expect this in the slower c224e if it was a timing issue more so on the c364e?
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  5. #15
    Certified Konica Expert 2,500+ Posts
    C224e duplex jams

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    Re: C224e duplex jams

    the paper has a bit to do with it as well.
    24#+ paper seems to do much better, after leaving the fuser, thicker paper has less curl to get stuck on the comb of the gates.
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  6. #16
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    C224e duplex jams


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    Re: C224e duplex jams

    Quote Originally Posted by Synthohol View Post
    IMHO i think the solenoid loses some electromagnetism and fails to suck the pintle in or the axles of the duplex gate become worn and the resting position of the gate is too high so when a duplex is started the gate does not pull down fast enough to allow the page to be sent for turnover and either comes out the bottom instead or the paper get caught on the comb.
    Someone mentioned cutting the spring but wouldn't this make it harder for the sol plunger to energize and be pulled in?

    The solenoid has a slot where the screw is and looks like it would be adjustable but can't because it sits on a location pin.

    I took the whole exit unit from a machine in shop with 17k. Going to swap out whole unit. Also put "2" control panel labels on the metal frame as indicated (thanks syn). Should I add another label so I don't have to take back out or is 2 label thickness enough since low meter unit?

    Thanks again

  7. #17
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    Re: C224e duplex jams

    You can swap solenoid with modified one, just to make sure you don't have to do it again.
    Part number A161R72644 Solenoid Assy.
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  8. #18
    Certified Konica Expert 2,500+ Posts
    C224e duplex jams

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    Re: C224e duplex jams

    Quote Originally Posted by copyman View Post
    Should I add another label so I don't have to take back out or is 2 label thickness enough since low meter unit?

    Thanks again
    low meter 2 labels, over 750k 3 labels is my gauge.
    too many labels the angle of the comb gate is too low and can overcompensate and jam.
    thats why i like the spring hook forceps way, i add 3 and if it still jams i can peel one off easily.
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  9. #19
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    Re: C224e duplex jams

    Hello everyone, is this modification still relevant with the new Exit Assy?
    Part Number of Paper Exit Assy Change (Related to PMN No.KOM171586)
    We have a machine with the same problem and have already swapped the Exit Assy (A5C0F8950F).
    The paper is sporadically ejected in the lower area and does not run up into the duplex.

    So should I also test a 2mm thick Mylar here?

    TIA

  10. #20
    Service Manager 2,500+ Posts
    C224e duplex jams


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    Re: C224e duplex jams

    Hello everyone, is this modification still relevant with the new Exit Assy?
    Part Number of Paper Exit Assy Change (Related to PMN No.KOM171586)


    We have a machine with the same problem and have already swapped the Exit Assy (A5C0F8950F).
    The paper is sporadically ejected in the lower area and does not run up into the duplex.

    So should I also test a 2mm thick Mylar here?

    TIA



    The labels worked for me!

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