Bizhub Pro 920

[afterhours]

I have a Bizhub pro 920 that keeps saying special paper in all the trays. Even though I have them set to normal. Any ideas?

[GIUBOSS]

I have a Bizhub pro 920 that keeps saying special paper in all the trays. Even though I have them set to normal. Any ideas?

check if you have the same settings on the driver and from the web

[afterhours]

check if you have the same settings on the driver and from the web

I'll check what the web interface says, but the driver says letter size.

[methogod]

paper setting should be nothing selected but the "--"

dont have a 920 any more but pretty sure.. driver wont override just try to match.

[allan]

Trays need to be adjusted as per the manual to get it to detect the correct sizes?
The the pot could be out of calibration.

[rrrohan]

Same issue when copying?

Isnt "special" a paper type not a paper size?

Sent from my Nokia 7 plus using Tapatalk

[Jaime1012]

In service Mode you have printer ajust,
And a ajust casette type