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  1. #31
    Trusted Tech 50+ Posts Jumping Jack Flash's Avatar
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    Re: Konica Minolta C360i

    Quote Originally Posted by karel View Post
    I have tested flash drives with smaller capacity, unfortunately still N.G
    Hymm .. If you are sure the flash drive is working, try using the firmware AA2J0Y0-F000-GZZ-23.exe

  2. #32
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    Konica Minolta C360i


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    Re: Konica Minolta C360i

    Quote Originally Posted by Jumping Jack Flash View Post
    Hymm .. If you are sure the flash drive is working, try using the firmware AA2J0Y0-F000-GZZ-23.exe
    AA2J0Y0-F000-GZZ-23.exe did not help

  3. #33
    Trusted Tech 50+ Posts Jumping Jack Flash's Avatar
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    Re: Konica Minolta C360i

    [QUOTE=karel;1452114]AA2J0Y0-F000-GZZ-23.exe did not help[/QUOTE

    I'll think about the way how to send you

  4. #34
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    Konica Minolta C360i


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    Re: Konica Minolta C360i

    [QUOTE=Jumping Jack Flash;1452424]
    Quote Originally Posted by karel View Post
    AA2J0Y0-F000-GZZ-23.exe did not help[/QUOTE

    I'll think about the way how to send you

    I uploaded it to the machine this morning (AA2J0Y0-F000-GZZ-23.exe)
    My machine has adopted this software but it still doesn't work.

  5. #35
    Service Manager 10,000+ Posts
    Konica Minolta C360i

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    Re: Konica Minolta C360i

    [QUOTE=Jumping Jack Flash;1452424]
    Quote Originally Posted by karel View Post
    AA2J0Y0-F000-GZZ-23.exe did not help[/QUOTE

    I'll think about the way how to send you
    try 'we transfer' up to 2gb for free

  6. #36
    Trusted Tech 50+ Posts Jumping Jack Flash's Avatar
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    Re: Konica Minolta C360i

    [QUOTE=karel;1452591]
    Quote Originally Posted by Jumping Jack Flash View Post


    I uploaded it to the machine this morning (AA2J0Y0-F000-GZZ-23.exe)
    My machine has adopted this software but it still doesn't work.
    You still have to upload any FW.
    I propose AA2J0Y0-F000-G00-23.exe

  7. #37
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    Konica Minolta C360i


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    Re: Konica Minolta C360i

    Hi,
    I bought a new STRGB (KBG3AZMS256G)
    Does anyone know what the STRGB replacement procedure looks like?
    Is it enough if I upload AA2J0Y0-F000-G00-7B-990?


    I will only add that rewriting data from damaged STRGB is not possible.

    Please advise.
    Thanks

  8. #38
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    Re: Konica Minolta C360i

    Quote Originally Posted by karel View Post
    Hi,
    I bought a new STRGB (KBG3AZMS256G)
    Does anyone know what the STRGB replacement procedure looks like?
    Is it enough if I upload AA2J0Y0-F000-G00-7B-990?


    I will only add that rewriting data from damaged STRGB is not possible.

    Please advise.
    Thanks
    quick overview of recovery




    1. Copier recovery procedure:
      1. With original storage board installed, perform a board reset using the 7,8,9 reset tool. After “Initialization Complete” message turn off machine and unplug AC power cord from source.
      2. Remove CPU board from Base board; remove original storage board from CPU board. Leave boards out for 10 Minutes.
      3. Insert replacement “wiped” storage board or perform a wipe of the original storage board; install back into CPU board. Put CPU board back into base board.
      4. Plug in to AC power. Insert Firmware stick. Boot to Firmware and install. Allow reboot on successful install. Reboot may take up to 15 minutes.


      At this point the procedure changes slightly depending on model line. This has been tested only on C360i model line and C3350i model line.


      In the case of the C360i model line:



      1. Machine will boot to internal error and reboot again to internal error. 3rd boot will display code C-D073. This is due to the default storage type being set to an invalid state (“MicroSD” rather than “Storage” Board). The machine may experience strange behavior due to this condition. It is best to go strait into service mode, system2, storage type and set to “storage” before doing ANYTHING else. Machine will prompt a restart.
      2. Restart will boot to “Enter Serial Number”. Go to service mode, System 1, Serial number. Enter printer and scanner serial numbers. Numbers must be correct for license repair in later step of procedure to be successful.
      3. While in service mode set time/date, marketing area, and Install movie data. Set DipSW 10 to 02. Exit service mode then restart machine.
      4. Machine License management repair. Service mode- Billing mode- License Management- repair- LMS button (only if connected to a network). There are no messages like on older machines indicating a License error for the machine. Also, the repair button is not there if no error detected. Machine will auto-reboot on successful repair. If failed, check serial number entered in previous steps and try again. (MAY take two or three attempts). If a CPU board from another machine has been used it is not possible to repair machine license. Web browser/ I-options/Marketplace cannot be used. DO NOT use a used CPU board!!
      5. If BHsecure MUST be installed then do not turn on web browser until after BHsecure installation. This is out of “abundance of caution” only. There has been issues with this during setup of certain “8” series machines. There is no proof as of this writing that the web browser actually affects BHsecure on this model line.
      6. With machine AC cord UNPLUGGED. Reconnect and set all accessories. Test all machine functions thoroughly (Copy, scan, Fax, Print/Network connectivity/finishing …etc).


  9. #39
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: Konica Minolta C360i

    From the manual...
    Actions after replacement of the board

    Turn ON the main power switch.
    Check the firmware version of the SSD Controller.
    If the firmware version of the SSD Controller is not the latest, upgrade the firmware.
    Turn OFF and ON the main power switch.
    [Recover Data] appears on the panel, touch [Recover Data] to start the recovery of data.
    Turn OFF and ON the main power switch.
    If there is any data retrieved with backup utility, conduct the recovery of data.

    Good luck
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  10. #40
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    Konica Minolta C360i


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    Re: Konica Minolta C360i

    Thanks for the instructions. I'll try to fix it on Monday. I'll let you know

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