Page 1 of 5 12345 LastLast
Results 1 to 10 of 50
  1. #1
    Technician
    Konica Minolta C360i


    Join Date
    Mar 2018
    Posts
    44
    Rep Power
    0

    Konica Minolta C360i

    Hi,
    I have Konica Minolta C360i. I try to upload the firmware (AA2J0Y0-F000-G00-7B-990) and I get MFP N.G. Do you have any ideas how to fix it

  2. #2
    Service Manager 5,000+ Posts
    Konica Minolta C360i

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    6,176
    Rep Power
    141

    Re: Konica Minolta C360i

    Quote Originally Posted by karel View Post
    Hi,
    I have Konica Minolta C360i. I try to upload the firmware (AA2J0Y0-F000-G00-7B-990) and I get MFP N.G. Do you have any ideas how to fix it
    Does the machine come to ready or does it have a fault?

    Try the latest version GC1-7B
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
    Technician
    Konica Minolta C360i


    Join Date
    Mar 2018
    Posts
    44
    Rep Power
    0

    Re: Konica Minolta C360i

    The machine hangs on the Konica Minolta inscription. I tried the latest software but it didn't help either. I cannot enter the service mode

  4. #4
    Service Manager 2,500+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    4,352
    Rep Power
    196

    Re: Konica Minolta C360i

    Disconnect any installed options and select all but MFPB. If rest is updated successfully select only MFPB and try again update.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  5. #5
    Technician
    Konica Minolta C360i


    Join Date
    Mar 2018
    Posts
    44
    Rep Power
    0

    Re: Konica Minolta C360i

    I've done this before and it didn't work

  6. #6
    Service Manager 2,500+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    4,352
    Rep Power
    196

    Re: Konica Minolta C360i

    MFPB or Storage board may be bad.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  7. #7
    Certified Konica Expert 2,500+ Posts
    Konica Minolta C360i

    Synthohol's Avatar
    Join Date
    Mar 2016
    Location
    north jersey
    Posts
    3,446
    Rep Power
    121

    Re: Konica Minolta C360i

    do a data clear after backing up the address book (if any)
    or
    Solution
    CAUSE: Corrupt MFP board or Storage board

    SOLUTION: Perform the steps below.
    1. Disconnect all peripherals (Finisher, Document Feeder, Fax option, etc.).
    2. Load MFP Firmware only:
    a. Copy folder FW0020 on the root of a recommended USB drive (refer to KBA00044472).
    b. Ensure the machine is powered OFF and insert the USB drive in the front USB port.
    c. Hold down the Stop button behind the little cover on the back of the Touch Panel while powering ON the machine.
    b. Select MFP Controller ONLY and make sure all other firmware files are unselected.
    d. Press the Start button to start loading the firmware.
    e. Power OFF the machine when completed.
    3. Reconnect all peripherals (Finisher, Document Feeder, Fax option, etc.)
    4. Load all Firmware except MFP Controller:
    a. Hold down the Stop button behind the little cover on the back of the Touch Panel while powering ON the machine.
    b. Select all other firmware files and make sure MFP Controller is not selected
    c. Press the Start button to start loading the firmware.
    d. Power OFF the machine when completed.
    5. Remove USB drive.
    6. Power ON machine and test functionality.
    We know a thing or two because we've seen a thing or two.

  8. #8
    Technician
    Konica Minolta C360i


    Join Date
    Mar 2018
    Posts
    44
    Rep Power
    0

    Re: Konica Minolta C360i

    I did as in the instructions above
    When uploading, the counter reaches 70% and then N.G

  9. #9
    Service Manager 2,500+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    4,352
    Rep Power
    196

    Re: Konica Minolta C360i

    Can you run diagnostics? If yes what it gives?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  10. #10
    Technician
    Konica Minolta C360i


    Join Date
    Mar 2018
    Posts
    44
    Rep Power
    0

    Re: Konica Minolta C360i

    The machine will not allow entering the service mode

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here