Thanks: 
Likes: 
Dislikes: Hi, I have a bizhub 4050 with a 9401. It is a quarantine, I have only a few attempts.
It concerns the lamp scanner. Some advice?
Hi, I have a bizhub 4050 with a 9401. It is a quarantine, I have only a few attempts.
It concerns the lamp scanner. Some advice?
If you can't order parts you can try reseating connectors and trouble resetting. I have a copier in our area with the same code popping up intermittently, we have tried reseating connectors and updated firmware and trouble reset works for a bit. We are hesitant to order a replacement scanner since its NOT covered under warranty through Konica.
1. Easy things - Did you try trouble reset?
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Salut, ça va?
Check #1 and #3 in service manual:
#1 Cables are often too tense
#3 it is quite old machine and if You didn't clean optics it is time. Moreover Paris is not so clear air...
BR
Bon courage
PS I'm talking about BH4050!
I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.
Thanks for your help! I tried the trouble reset today but it didn't work.
I have not found an easy way to open the glass and try to clean. The printer is approximately 2-3 years old.
Reply With Quote
Bookmarks