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  1. #11
    Service Manager 10,000+ Posts
    KM808 customer copied money

    Phil B.'s Avatar
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    Re: KM808 customer copied money

    Quote Originally Posted by qbert69 View Post
    Pardon my ignorance for asking, but does the copying of money on KM machines disable them??? I have known people to copy items such as checks, titles & various certificates with holographic foil or micro print on other brands of Mfp's, in other words the mfp will black/blank the image or expose the micro print prominently!!!

    Thoughts Welcome!!! Thanks!

    Sent from my SM-N950U1 using Tapatalk
    security reasons.. on COLOR machines mainly.

    checks - titles - certs (NOT BONDS) can be copied in MONO mode only on most units and then they should increase/decrease size of replication (ratio)

  2. #12
    Service Manager 1,000+ Posts
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    Re: KM808 customer copied money

    Quote Originally Posted by blackcat4866 View Post
    Just a followup: While we were trying to figure out something to do, the customer called us back. Apparently pressing "Reset" several times cleared the error condition on both machines. Apparently it wasn't the +/- 10 times to brick the machine.

    We haven't stood in front of the machine, but I'll be interested in knowing the code. =^..^=
    probably cd601 if it was currency

  3. #13
    Senior Tech 250+ Posts
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    Re: KM808 customer copied money

    I'm surprised that's even an issue on a B&W copier. I thought only the color machines had that feature.

  4. #14
    Super Tech 500+ Posts CompyTech's Avatar
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    Re: KM808 customer copied money

    Quote Originally Posted by mascan42 View Post
    I'm surprised that's even an issue on a B&W copier. I thought only the color machines had that feature.
    The machine does have a color scanner though. Have seen a similar issue before where the customer was scanning checks to email and the mfp would error code. Only by making a copy of the check and scanning the printout to file would work. Machine was b&w.

  5. #15
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: KM808 customer copied money

    Some military barracks need to print banknotes seized from criminals.


    To remedy the problem, I suggested that he take the photograph with the phone and then print.

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