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  1. #1
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    You won't believe it.......

    Hansoon's Avatar
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    You won't believe it.......

    Bizhub 350, yes the old dinosaur. Have still a few of these machines with coin-op. One of them got a new PWBA and since than the "Vendor Mode" disappeared (TechRep>Stop9>MeterCount) All possible entries for the counters are shown but not the "Vendor Mode" which is missing.

    Machine has ofcourse the "Latest&Greatest" Firmware.
    Any ideas please?

    Hans
    " Sent from my Intel i286 using MS-DOS 2.0 "

  2. #2
    Service Manager 2,500+ Posts
    You won't believe it.......

    Synthohol's Avatar
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    Re: You won't believe it.......

    is there a HDD? is it on?

  3. #3
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    Hansoon's Avatar
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    Re: You won't believe it.......

    Nope

    Hans
    " Sent from my Intel i286 using MS-DOS 2.0 "

  4. #4
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    Re: You won't believe it.......

    This may be a firmware issue...

    Older Firmware
    1. On the basic screen, hit the “utility/counter” button.
    2. Touch “Check Details” on the touch panel.
    3. Press “Stop”, “0”, “0”, “Stop”, “0”, “1” to enter Tech Rep mode.
    4. A password is required. Key in 00000000 or 12345678 and press “End”.
    5. Once in Tech Rep mode, Press “Stop”, “9”.
    6. Touch “Key counter” and change the setting to “Yes”/”Set”/”ON” (depending on firmware version) and press “End”.
    7. Touch “Vender mode” and choose “Coin” from the selections. Touch “End”
    8. Press “Auto Reset” to get out of the current menu.
    9. Press “End” to get out of Tech Rep mode.
    10. Once back on the basic screen “Insert coin” should be displayed if done correctly.

    Newer Firmware
    1. On the basic screen, hit the “utility/counter” button.
    2. Touch “Check Details” on the touch panel.
    3. Press “Stop”, “0”, “0”, “Stop”, “0”, “1” to enter Tech Rep mode.
    4. A password is required. Key in 00000000 or 12345678 and press “End”.
    5. Once in Tech Rep mode, Press “Stop”, “9” to access Count mode.
    6. Touch “Management Function Choice”.
    7. Choose “Vender 1”. Verify if “type 1” is selected and touch “End”.
    8. Press “Reset” to get out from the current menu.
    9. Exit completely from tech rep mode.
    10. Once back on the basic screen “Insert Coin” should be displayed if done correctly


    Also, vendor mode is not available if account track/user authentication is enabled..Used PWB might have something to do with this. E

  5. #5
    Service Manager 1,000+ Posts
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    Re: You won't believe it.......

    Been awhile since i worked on that model but can you initialize the machine like newer models? My thinking is wipe all the settings and start fresh.

    Maybe a softswitch setting?

  6. #6
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: You won't believe it.......

    Quote Originally Posted by copyman View Post
    Been awhile since i worked on that model but can you initialize the machine like newer models? My thinking is wipe all the settings and start fresh.

    Maybe a softswitch setting?
    Maybe an idea to do memory clear via Jumper across TP1 and TP2.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  7. #7
    Service Manager 2,500+ Posts
    You won't believe it.......

    Hansoon's Avatar
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    Re: You won't believe it.......

    Machine is working again but it needed another PWB-A.

    Thanks for your support gentlemen.

    Hans
    " Sent from my Intel i286 using MS-DOS 2.0 "

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