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I looking for latest ENGINE firmware version to KM bizhub c3350.
Thank for help.
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Hello.
I looking for latest ENGINE firmware version to KM bizhub c3350.
Thank for help.
welcome, are you a technician and have the service manual? What's wrong with the machine?
New to the service. This forum is great!
I have two bizhub C3350 systems. One machine powers up with blank touch screen and does not appear on the network. After power cycling again, the machine boots up correctly with active touch screen and works correctly for copy, scan and print. The second power cycle works every time. I'm hoping a firmware upgrade would resolve the issue.
The firmware versions:
Controller F/W A3GN30G0142-999
Engine F/W A3GN0Y00050G001000
Boot F/W A3GN99G0100-999
Panel F/W A3GN02G0152-999
Fax F/W A6ED40G0400-999
Scanner F/W A3GN23G0102-99
The Boot, Panel, Fax and Scanner F/W is the same as the other machine that operates correctly but the Controller and Engine F/W looks like older versions. Is there a way I can get a download of the updated firmware?
Firmware should only be available to credited km service engineers if you been trained by km or develop you should have accessOriginally Posted by Tommy D
New to the service. This forum is great!
I have two bizhub C3350 systems. One machine powers up with blank touch screen and does not appear on the network. After power cycling again, the machine boots up correctly with active touch screen and works correctly for copy, scan and print. The second power cycle works every time. I'm hoping a firmware upgrade would resolve the issue.
The firmware versions:
Controller F/W A3GN30G0142-999
Engine F/W A3GN0Y00050G001000
Boot F/W A3GN99G0100-999
Panel F/W A3GN02G0152-999
Fax F/W A6ED40G0400-999
Scanner F/W A3GN23G0102-99
The Boot, Panel, Fax and Scanner F/W is the same as the other machine that operates correctly but the Controller and Engine F/W looks like older versions. Is there a way I can get a download of the updated firmware?
Regards Mark
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Firmware isn't panacea. Better call certified KM tech who can diagnose and troubleshoot your problems.
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Thanks for the feedback! That's my goal on a shoe string
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