Results 1 to 7 of 7
  1. #1
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
    Join Date
    May 2009
    Location
    Gigety
    Posts
    2,012
    Rep Power
    59

    Anyone familiar with the BH 25e ?

    I've never seen them anywhere before except a customer I have on a remote island with 5 of them I cant even get to for obvious reasons.

    The issue is it keeps saying the side door is open (the main side door)

    I dont even remember how the door is detected as closed, is there a switch a photo sensor or what? Is there a tab that snaps off the door, anything like that?

    The parts manual for this machine has disapeared like its never existed too.
    If at first you don't succeed, try the way I told you how to do it in the first place.

  2. #2
    Trusted Tech 50+ Posts
    Join Date
    Feb 2015
    Posts
    85
    Rep Power
    11

    Re: Anyone familiar with the BH 25e ?

    Is it like this?

    Sent from my SM-G930V using Tapatalk

  3. #3
    Service Manager 1,000+ Posts
    Anyone familiar with the BH 25e ?


    Join Date
    Sep 2005
    Location
    South Jersey
    Posts
    2,336
    Rep Power
    82

    Re: Anyone familiar with the BH 25e ?

    Just looked at your picture again. That is the Biz 25 NON "E". I think this was a Kon/Min made box and wasn't that good. The 25 "E" covers are black and is made by Muratec. It is a decent small box. Sorry don't know the type of sensor used for side door but if you PM me your email I will send you parts manual for Biz 25 which should show what is used.
    Last edited by copyman; 05-07-2020 at 01:15 AM.

  4. #4
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
    Join Date
    May 2009
    Location
    Gigety
    Posts
    2,012
    Rep Power
    59

    Re: Anyone familiar with the BH 25e ?

    bizhub-25e.jpg

    I'm not sure about that one, this is the one we sold - They were never sold in all markets and KM themselves left it up to each region to decide if they wanted to sell them. They are a Muratec engine.
    If at first you don't succeed, try the way I told you how to do it in the first place.

  5. #5
    Service Manager 1,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    2,308
    Rep Power
    104

    Re: Anyone familiar with the BH 25e ?

    Quote Originally Posted by EarthKmTech View Post
    I've never seen them anywhere before except a customer I have on a remote island with 5 of them I cant even get to for obvious reasons.

    The issue is it keeps saying the side door is open (the main side door)

    I dont even remember how the door is detected as closed, is there a switch a photo sensor or what? Is there a tab that snaps off the door, anything like that?

    The parts manual for this machine has disapeared like its never existed too.
    Send me PM and I will upload Parts Manual/Service Manual and give you the link.
    Last edited by tsbservice; 05-07-2020 at 04:50 PM.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  6. #6
    KonicaMinolta Senior Tech 250+ Posts srvctec's Avatar
    Join Date
    Oct 2009
    Location
    Central Kansas
    Posts
    423
    Rep Power
    39

    Re: Anyone familiar with the BH 25e ?

    Maybe the side door interlock actuator is broken off or the accompanying sensor is bad?

    Started in the copier service business in the fall of 1988 and have worked at the same company since then, now the senior tech, since 2000.

  7. #7
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
    Join Date
    May 2009
    Location
    Gigety
    Posts
    2,012
    Rep Power
    59

    Re: Anyone familiar with the BH 25e ?

    Just a closure to this thread - I ended up finding the muratec parts manual, found the door interlock - showed the customer in email.

    They glued a fin extension onto the door itself and the machine is operational again.

    Gotta love customers that can fix things themselves.
    If at first you don't succeed, try the way I told you how to do it in the first place.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here