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  1. #11
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Konica Minolta C364e- Blank print outs

    Try to replace High Voltage Unit.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  2. #12
    Technician Jumping Jack Flash's Avatar
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    Re: Konica Minolta C364e- Blank print outs

    Quote Originally Posted by Francisca View Post
    Yes both print and copies.
    Does the machine display any warnings? type P9, P28 ... after testing.
    If so, then probably the HV Unit is damaged

  3. #13
    Technician Jumping Jack Flash's Avatar
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    Re: Konica Minolta C364e- Blank print outs

    Quote Originally Posted by tsbservice View Post
    Interesting, what is purpose of this test? Can you explain a bit more.
    The machine checks the coverage on the transfer belt every 3 prints.
    warnings give information if the cause is a laser.

  4. #14
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: Konica Minolta C364e- Blank print outs

    Every single time i’ve seen this, and its been many - it was the HV board.

    Ensure the new one is not also destroyed by ensuring there are no hv shorts.

    Ie developer contaminated 2nd transfer roller, filthy belt internals, consumables in terrible condition.
    If at first you don't succeed, try the way I told you how to do it in the first place.

  5. #15
    Junior Member Francisca's Avatar
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    Smile Re: Konica Minolta C364e- Blank print outs

    I have able to figured out the fault with your tips.

    I've swapped the high voltage board (HVB) from a working Konica Minolta C364e and the copier is printing okay now.

    Thanks very much for all your kind assistance.

    Appreciate y'all

  6. #16
    Technician Jumping Jack Flash's Avatar
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    Thumbs up Re: Konica Minolta C364e- Blank print outs

    Quote Originally Posted by Francisca View Post
    I have able to figured out the fault with your tips.

    I've swapped the high voltage board (HVB) from a working Konica Minolta C364e and the copier is printing okay now.

    Thanks very much for all your kind assistance.

    Appreciate y'all

    Maybe this information will be useful to anyone.


    You can try to fix the HV by replacing the components marked N38 with new ones.
    They can be measured and checked as a fuse.

  7. #17
    Junior Member Francisca's Avatar
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    Smile Re: Konica Minolta C364e- Blank print outs

    Quote Originally Posted by Jumping Jack Flash View Post
    Maybe this information will be useful to anyone.


    You can try to fix the HV by replacing the components marked N38 with new ones.
    They can be measured and checked as a fuse.
    I've tested the continuity of the components and found out that its not the N38. Its the F103 which is faulty.

    I'm going to replace it with a new one.

    This would help save the cost for buying a new HV unit.

    Thanks a lot.

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