Thanks Thanks:  0
Dislikes Dislikes:  0
Results 1 to 5 of 5
  1. #1
    Technician
    Join Date
    May 2012
    Location
    Cornwall
    Posts
    46
    Rep Power
    17

    Bizhub c451 control panel unresponsive

    Hi,

    My faithful old C451 is now giving me issues as the control panel touch control is not working.

    I have carefully taken it apart to clean the area under the bezel and replaced it = all still works but still no touch panel response.

    I have removed, cleaned and reseated the RAM modules -= same problem persists.

    Does this mean I need to replace the control panel unit?

    Any help would be gratefully received.

    Barney

  2. #2
    Service Manager 5,000+ Posts
    Bizhub c451 control panel unresponsive

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    8,209
    Rep Power
    176

    Re: Bizhub c451 control panel unresponsive

    Quote Originally Posted by Capodastra View Post
    Hi,

    My faithful old C451 is now giving me issues as the control panel touch control is not working.

    I have carefully taken it apart to clean the area under the bezel and replaced it = all still works but still no touch panel response.

    I have removed, cleaned and reseated the RAM modules -= same problem persists.

    Does this mean I need to replace the control panel unit?

    Any help would be gratefully received.

    Barney
    have you tried cleaning under the bezel of the CTL PNL with a business card or such?

  3. #3
    Technician
    Join Date
    May 2012
    Location
    Cornwall
    Posts
    46
    Rep Power
    17

    Re: Bizhub c451 control panel unresponsive

    Quote Originally Posted by Phil B. View Post
    have you tried cleaning under the bezel of the CTL PNL with a business card or such?

    Yes, have done that at the beginning and then took it apart to make sure it was "super clean", but still no response. I have also checked and move the RAM around, but no jy.

    Just wondering if it needs replacing?

    B

  4. #4
    Service Manager 1,000+ Posts
    Bizhub c451 control panel unresponsive


    Join Date
    Sep 2005
    Location
    South Jersey
    Posts
    2,335
    Rep Power
    82

    Re: Bizhub c451 control panel unresponsive

    Quote Originally Posted by Capodastra View Post
    Yes, have done that at the beginning and then took it apart to make sure it was "super clean", but still no response. I have also checked and move the RAM around, but no jy.

    Just wondering if it needs replacing?

    B
    I have replaced several touch screens that have failed on these models. Still have maybe 20 of the C451 & C253's (same control panel) that I still service and many of them had the touch sceen go bad.

    There is an aftermarket touch glass available or you can go on ebay and by the complete control panel for around $50

  5. #5
    Technician
    Join Date
    May 2012
    Location
    Cornwall
    Posts
    46
    Rep Power
    17

    Re: Bizhub c451 control panel unresponsive

    Quote Originally Posted by copyman View Post
    I have replaced several touch screens that have failed on these models. Still have maybe 20 of the C451 & C253's (same control panel) that I still service and many of them had the touch sceen go bad.

    There is an aftermarket touch glass available or you can go on ebay and by the complete control panel for around $50
    Thank you so much for your reply.

    I am not an engineer so the task of TOTALLY dismantling the unit is formidle for me. Also the stages to dismantle this unit aren't in the field manual sadly for me.

    I have actually purchased a unit from the USA (I live in the UK) - the postage and import duty far outweighing the orginal price . . . but as they are like hen's teeth I am thankful to have got one. Hopefully it will arrive sare and undamaged.

    Again thank you so much for your advice.

    Kind regards
    Barney

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here