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  1. #1
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    Konica minolta "i" series freezing up.

    ok so I got an i series c360i that is periodically freezing up. So far I have done all the normal steps of initializing, and running the 8 series reset tool. It is currently at 7b firmware that did load 100%. These machines seem to be a good idea, but KM needs to go back to the drawing board on the software side.

  2. #2
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    Re: Konica minolta "i" series freezing up.

    Quote Originally Posted by pickle8486 View Post
    ok so I got an i series c360i that is periodically freezing up. So far I have done all the normal steps of initializing, and running the 8 series reset tool. It is currently at 7b firmware that did load 100%. These machines seem to be a good idea, but KM needs to go back to the drawing board on the software side.


    turn off all unneeded services/ apps. especially marketplace. may want to try putting unit into debug mode.
    .

  3. #3
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    Re: Konica minolta "i" series freezing up.

    have seen the emmc board, (m2 ssd ) cause erratic hard stops on this line, I have been fdisking them and recovering the copier afterward. good luck.

  4. #4
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    Konica minolta "i" series freezing up.

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    Re: Konica minolta "i" series freezing up.

    Quote Originally Posted by Albonline View Post
    turn off all unneeded services/ apps. especially marketplace. may want to try putting unit into debug mode.
    .
    Whats the best way to completely remove marketplace?
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  5. #5
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Konica minolta "i" series freezing up.

    Delete this c.rap with old openAPI remove program.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  6. #6
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    Re: Konica minolta "i" series freezing up.

    Quote Originally Posted by copier tech View Post
    Whats the best way to completely remove marketplace?
    there is a dip switch setting to disable it. and then turn off screensaver.

  7. #7
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    Re: Konica minolta "i" series freezing up.

    Quote Originally Posted by tsbservice View Post
    Delete this c.rap with old openAPI remove program.
    like this solution better , but i'm a direct employee. rules rule here.

  8. #8
    Service Manager 2,500+ Posts
    Konica minolta "i" series freezing up.

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    Re: Konica minolta "i" series freezing up.

    Found this post. No mention of a SW to disable it completely.


    bizhub i-series hide the pre-installed MarketPlace Application
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  9. #9
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Konica minolta "i" series freezing up.

    Quote Originally Posted by copier tech View Post
    Found this post. No mention of a SW to disable it completely.


    bizhub i-series hide the pre-installed MarketPlace Application
    That would hide it but won't remove it. Like Albonline said or via openAPI remover.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  10. #10
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    Re: Konica minolta "i" series freezing up.

    Quote Originally Posted by tsbservice View Post
    That would hide it but won't remove it. Like Albonline said or via openAPI remover.

    (172 to 01) keep it under your hat!

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