C3350 Scan to Email

[wjurls]

device email and acct email must match. (yours do not)
also gmail needs NTLM v2.0 IIRC, pic shows v1 (double check this)
set 8.8.8.8 for secondary DNS
let us know

Even the very latest KM's seem to show that NTLMv1 box. Never seen it be an issue.

[RidleyRumpus]

Change SMTP port to 587 and select "Start TLS" in the SSL/TLS box. SSL port should then gray out.

Still doesn't work.

Capture.JPG

[wjurls]

The 2 circled items must match. Go to the system page and change the administrator email address to the same account name as the smtp account

settings.JPG

[bsm2]

admin email must be the same as account also turn off pop not needed

[Walterj]

[CITA = RidleyRumpus; 1496373] Acabo de recibir esta unidad y la estoy configurando. Todo lo demás parece funcionar, pero no puedo hacer que Escanear a correo electrónico funcione, cuando lo selecciono aparece "Escaneo de TX fallido"
(Escanear a carpeta funciona bien), así que asumo que debo tener alguna configuración configurada incorrectamente.

El manual indica que puedo configurar SMTP, etc. desde la pantalla táctil, pero las opciones no parecen estar allí, aparte de habilitar o deshabilitar, tengo que ingresar a través de la interfaz web para acceder a las opciones. ¿Esto es normal?

¿Alguna idea sobre lo que estoy haciendo mal?

(¿El C3350 tiene conexión inalámbrica?)

Attachment 45843Attachment 45844[/ QUOTE]

Good day:
To perform scans via email.
Perform a Restore All from Admin Mode> Security> Security Detail> Initialize, and a
HDD Format. Make sure the machine has the latest firmware. The latest version of firmware
bizhubC3850Series Cont_A3GN30G0851-899
bizhubC3850Series Cont_A3GN30G0851-W99

Any questions you can write to my email walvaradocruz@gmail.com


Regards.

[copier tech]

I have just got this unit and am setting it up. Everything else seems to work but I cannot get the Scan to Email to work, when I select it I get "Scan TX Failed"
(Scan to folder works fine) so I assume that I must have some setting set up incorrectly.

The manual indicates that I can set up SMTP etc from the touchscreen but the options do not seem to be there, other than enable or disable, I have to go in via the web interface to reach the options. Is this normal?

Any ideas about what I am doing wrong?

(Does the C3350 have wireless?)

Attachment 45843Attachment 45844

You'll need to be on later firmware for gmail to work this applies on most Bizhubs engineers are lazy & don't routinely update.

Set the device email address to c3350seed@gmail.com send a scan again now log into your gmail account c3350seed@gmail.com & can you see any security issue messages?

You may want to hide your email as you did with the password..

[Ryaren]

Hello!

I managed to set it up.

smtp.gmail.com
port number: 587
Start TLS
port number: 587

Administrator e-mail: whatever@test.com
Device e-mail: whatever@test.com

Account: yourgmailaddress@gmail.com

No need for NTLM v2, it works for me with NTLM v1!

[Remus2k]

I have a Bizhub C35 that was working with those settings:

smtp_settings.jpg

The printer died and I received a Bizhub C3350 that using the same settings, I get Tx scan error!

Do I need to change the firmware?

ROM Version

Controller ROM VersionA3GN30G0803-W99
Engine ROM VersionA3GN0Y00050G001900
Boot ROM VersionA3GN99G0100-999
Panel ROM VersionA3GN02G0152-999
Scanner ROM VersionA3GN23G0102-999
Fax Board ROM VersionA6ED40G1201-999

[Remus2k]

Succes!

See the attched file with settings.

1. Enable Less Secure Apps in your gmail account
2. Create 2FA Auth
3. Create App Password for your printer
4. Put DNS settings 8.8.8.8 and 1.1.1.1
I also use my own router as DNS

Use those settings
smtp_settings.jpgScreenshot 2022-03-31 at 11.58.47.jpg