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  1. #31
    Technician
    Bizhub C308 C368 error code C-D011

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    Re: Bizhub C308 C368 error code C-D011

    Quote Originally Posted by feracampos View Post
    Oh boy... I'm having this issue. C-D011.
    What steps I have to do to troubleshoot this?

    Thanks a lot.

    Already solved with logical format.
    Tomorrow I'll do the upgrades needed.
    Thanks.

  2. #32
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    Bizhub C308 C368 error code C-D011

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    Re: Bizhub C308 C368 error code C-D011

    Quote Originally Posted by feracampos View Post
    Already solved with logical format.
    Tomorrow I'll do the upgrades needed.
    Thanks.

    I was wrong, the problem come back.
    I'll update this topic when find a solution.

  3. #33
    Senior Tech 100+ Posts avecosat's Avatar
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    Re: Bizhub C308 C368 error code C-D011

    Change HD

  4. #34
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    Bizhub C308 C368 error code C-D011

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    Re: Bizhub C308 C368 error code C-D011

    Quote Originally Posted by avecosat View Post
    Change HD
    Did you know if I put a bigger HDD the machine will recognize it?
    In my region I cannot find 320GB HDD anymore.
    Thanks.

  5. #35
    Service Manager 500+ Posts femaster's Avatar
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    Re: Bizhub C308 C368 error code C-D011

    Quote Originally Posted by feracampos View Post
    Did you know if I put a bigger HDD the machine will recognize it?
    In my region I cannot find 320GB HDD anymore.
    Thanks.
    In a pinch I've used smaller (250GB) HDD, taken from an old 3-series copier, and it worked fine. I can't say for sure if a larger drive will work or not.
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

  6. #36
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Bizhub C308 C368 error code C-D011

    Quote Originally Posted by feracampos View Post
    Did you know if I put a bigger HDD the machine will recognize it?
    In my region I cannot find 320GB HDD anymore.
    Thanks.
    I think machine will format and use only needed space but you really have to give it a try as I can't guarantee.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  7. #37
    Technician
    Bizhub C308 C368 error code C-D011

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    Re: Bizhub C308 C368 error code C-D011

    Quote Originally Posted by femaster View Post
    In a pinch I've used smaller (250GB) HDD, taken from an old 3-series copier, and it worked fine. I can't say for sure if a larger drive will work or not.
    Quote Originally Posted by tsbservice View Post
    I think machine will format and use only needed space but you really have to give it a try as I can't guarantee.

    I'll try and let you guys know what happens when done.

  8. #38
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    Re: Bizhub C308 C368 error code C-D011

    I've used hdds ranging in size from 160 to 500 in the 4e series. i haven't played with the 8 series hdds as much, but am pretty sure it uses the same architecture as the 4e series. fdisk the drive and leave it in raw format if the copier can use the drive you will be able to format it.

  9. #39
    Senior Tech 100+ Posts avecosat's Avatar
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    Re: Bizhub C308 C368 error code C-D011

    Quote Originally Posted by feracampos View Post
    Did you know if I put a bigger HDD the machine will recognize it?
    In my region I cannot find 320GB HDD anymore.
    Thanks.
    I use old HD from other copiers

  10. #40
    Technician
    Bizhub C308 C368 error code C-D011


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    Re: Bizhub C308 C368 error code C-D011

    Update SATA fw.

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