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  1. #1
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    Konica minolta c224e showing OCR dictionary not found

    Hello guys

    I have a c224e, which have an alert, in top of the screen, about ocr data not found. So how do i disable ocr??

    Thanks in advance

  2. #2
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Konica minolta c224e showing OCR dictionary not found

    You need the file OCR Dictionary in Service Mode. Are you technician?

  3. #3
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    Re: Konica minolta c224e showing OCR dictionary not found

    Quote Originally Posted by Bix View Post
    You need the file OCR Dictionary in Service Mode. Are you technician?
    Yes, i am an technician. And now i managed to deactivate it, via KMīs lms portal

    So, problem solved

  4. #4
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    Re: Konica minolta c224e showing OCR dictionary not found

    If you were getting that message then in most cases you would have had the optional OCR LK installed. You may have a customer wondering why they can no longer OCR their scans. I would have been easier to just add the OCR file. E

  5. #5
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    Konica minolta c224e showing OCR dictionary not found


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    Re: Konica minolta c224e showing OCR dictionary not found

    im surprised a tech would rather disable via LMS than just download font data.

    id argue installing data is easier even if they dont use it

  6. #6
    Service Manager 2,500+ Posts
    Konica minolta c224e showing OCR dictionary not found


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    Re: Konica minolta c224e showing OCR dictionary not found

    Quote Originally Posted by rrrohan View Post
    im surprised a tech would rather disable via LMS than just download font data.

    id argue installing data is easier even if they dont use it
    Hey rrr, glad you found out how to do it. I would of told you how to do it. Not sure why someone would ask if you were a tech, all they have to do is look at your title with over 1000+ posts and offer help.

    I've gotten machines from wholesalers with that message and turn off. After 40 yrs in this biz the less you give an end user the easier your life is. Of course if OCR is something my customer would use I would offer it. But none of my customers use that feature.

  7. #7
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    Re: Konica minolta c224e showing OCR dictionary not found

    Quote Originally Posted by emujo2 View Post
    If you were getting that message then in most cases you would have had the optional OCR LK installed. You may have a customer wondering why they can no longer OCR their scans. I would have been easier to just add the OCR file. E
    It is a machine, we have got in for resale. So the new customer, wont miss it

  8. #8
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    Re: Konica minolta c224e showing OCR dictionary not found

    Quote Originally Posted by rrrohan View Post
    im surprised a tech would rather disable via LMS than just download font data.

    id argue installing data is easier even if they dont use it
    Well, as copyman said, the less functions, life as technician will be easier. And it is machine, we got in for resale. So the customer, have not bought OCR scanning

  9. #9
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    Re: Konica minolta c224e showing OCR dictionary not found

    Quote Originally Posted by copyman View Post
    Hey rrr, glad you found out how to do it. I would of told you how to do it. Not sure why someone would ask if you were a tech, all they have to do is look at your title with over 1000+ posts and offer help.

    I've gotten machines from wholesalers with that message and turn off. After 40 yrs in this biz the less you give an end user the easier your life is. Of course if OCR is something my customer would use I would offer it. But none of my customers use that feature.

    Exactly! OCR is not failsafe, so an unsatisfied customer, can quickly be an headache

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