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  1. #1
    Senior Member 100+ Posts
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    C250i Self Diagnostic on start up

    Hi Guys,

    I have a C250i that boots up straight into service mode self diagnostics. There are no errors all check results "OK". I have updated fw to G00-79 with no luck and I have redone the entire set up again, the machine is functional however the client is not happy to keep exiting the service mode screen whenever yhe machine is powered up.

  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C250i Self Diagnostic on start up

    Do G00-7B FW.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  3. #3
    Certified Konica Expert 2,500+ Posts
    C250i Self Diagnostic on start up

    Synthohol's Avatar
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    Re: C250i Self Diagnostic on start up

    Unless the button is stuck in behind the panel?
    Don't forget to change sw switch 25 to the newest function level.
    I forget the hex, maybe someone can fill in that blank faster than me.

  4. #4
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C250i Self Diagnostic on start up

    Hex 10.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  5. #5
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: C250i Self Diagnostic on start up

    Quote Originally Posted by tsbservice View Post
    Do G00-7B FW.
    I didn't like this firmware, it did strange things for me. Now I prefer to experiment with GC1-7B

  6. #6
    Master Of The Obvious 10,000+ Posts
    C250i Self Diagnostic on start up

    blackcat4866's Avatar
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    Re: C250i Self Diagnostic on start up

    Quote Originally Posted by Synthohol View Post
    Unless the button is stuck in behind the panel?
    Don't forget to change sw switch 25 to the newest function level.
    I forget the hex, maybe someone can fill in that blank faster than me.
    If the hex switch isn't changed, this is exactly what you'll get. It drove our in shop techs crazy for a few days.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
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    Re: C250i Self Diagnostic on start up

    Starting machine with Power key pressed will cause Self diagnostic. So check if Power key is somehow constantly blocked.

    BR
    I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

  8. #8
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C250i Self Diagnostic on start up

    No stuck buttons involved just do FW and correct function version.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  9. #9
    Senior Member 100+ Posts
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    Re: C250i Self Diagnostic on start up

    Quote Originally Posted by tsbservice View Post
    No stuck buttons involved just do FW and correct function version.
    Hi All,
    Updated GC1-7B and correct the version and all is working normal.

    Thank you all for your assistance.

  10. #10
    Certified Konica Expert 2,500+ Posts
    C250i Self Diagnostic on start up

    Synthohol's Avatar
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    Re: C250i Self Diagnostic on start up

    and thank you for the update

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