yesterday I installed the new bizhub 360i (black and white only). Today the customer who called "Drum detection error" came out on the display. Being just black and white, I can't try other drums. Any suggestions? It only has 200 on the counter.
yesterday I installed the new bizhub 360i (black and white only). Today the customer who called "Drum detection error" came out on the display. Being just black and white, I can't try other drums. Any suggestions? It only has 200 on the counter.
It happened to me once on C250i. Exchanged M and Y drums and message went away for now. Same scenario almost brand new machine.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Interestingly, I didn't know about the new black and white printers. However I believe that condensate may have arisen. Leave it out for a couple of minutes (remember to protect the surface) and then reinsert it.
Check/clean/set contacts concerning drum chip and HV contacts, too.
BR
I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.
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