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  1. #11
    Service Manager 10,000+ Posts
    C552ds hangig for logo konica and not download fimware scanner

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    Re: C552ds hangig for logo konica and not download fimware scanner

    Quote Originally Posted by tsbservice View Post
    Delete any other files ending in the ".tar" extension. Only one firmware file can be in the root of the USB thumb drive when flashing the machine.
    i wonder on his procedure,,,, he is rather vague in his explanation of it.

  2. #12
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C552ds hangig for logo konica and not download fimware scanner

    We still don't know what is the main cause machine to stuck at boot up. Maybe another problem is present and FW failed to update is consequence.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  3. #13
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    Re: C552ds hangig for logo konica and not download fimware scanner

    Quote Originally Posted by tsbservice View Post
    We still don't know what is the main cause machine to stuck at boot up. Maybe another problem is present and FW failed to update is consequence.
    The mfp problem was fixed by replacing this part
    But it was very strange why the scanner firmware downloaded n .g

  4. #14
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: C552ds hangig for logo konica and not download fimware scanner

    the mfp may have fixed it but were you using the c552ds firmware or the c552 they are different

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