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  1. #1
    Service Manager 2,500+ Posts
    BH-C-360, magenta streaks

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    BH-C-360, magenta streaks

    Anyone seen this with the BH-C-360?

    Streaks look "cleaning-blade-ish" and appear from time to time irregularly. Seen for the moment only with printing since the machine is making mainly 95% prints not copies. Long edge feeding first but the feeding direction in the samples is unknown.

    Not believing that it would make a difference but I changed the Magenta Drum unit and Developing unit already. Problem persists. Many weeks they do not appear than suddenly several in one day than again days without.

    Any idea?

    HansMagentaErrorSCAN-C360-20070609400.jpgmagentaerror 2 SCAN-C360-20070609400.jpg
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  2. #2
    Service Manager 5,000+ Posts
    BH-C-360, magenta streaks

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    Re: BH-C-360, magenta streaks

    Quote Originally Posted by Hansoon View Post
    Anyone seen this with the BH-C-360?

    Streaks look "cleaning-blade-ish" and appear from time to time irregularly. Seen for the moment only with printing since the machine is making mainly 95% prints not copies. Long edge feeding first but the feeding direction in the samples is unknown.

    Not believing that it would make a difference but I changed the Magenta Drum unit and Developing unit already. Problem persists. Many weeks they do not appear than suddenly several in one day than again days without.

    Any idea?

    HansMagentaErrorSCAN-C360-20070609400.jpgmagentaerror 2 SCAN-C360-20070609400.jpg
    Classic transfer belt marks, replace the transfer unit.
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  3. #3
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: BH-C-360, magenta streaks

    In my case, it is completely clogged where it is discharged into the waste toner box (I used aftermarket toner). I opened the belt cleaning blade and sucked in with the toner vacuum cleaner. However, the problem was resolved for a short time.

  4. #4
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: BH-C-360, magenta streaks

    Quote Originally Posted by Bix View Post
    In my case, it is completely clogged where it is discharged into the waste toner box (I used aftermarket toner). I opened the belt cleaning blade and sucked in with the toner vacuum cleaner. However, the problem was resolved for a short time.
    Should clean short pipe between ITB waste toner section and WTB.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  5. #5
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: BH-C-360, magenta streaks

    I have considered the age of the printer. In the end we sold a c227

  6. #6
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: BH-C-360, magenta streaks

    Quote Originally Posted by Bix View Post
    I have considered the age of the printer. In the end we sold a c227
    If they are color exacting...what a major downgrade for them
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  7. #7
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: BH-C-360, magenta streaks

    Quote Originally Posted by tsbservice View Post
    If they are color exacting...what a major downgrade for them

    I don't love many c227 either. But luckily, quality is not a requirement for this customer. He had C360 because taken in a judicial auction.

  8. #8
    Service Manager 2,500+ Posts
    BH-C-360, magenta streaks

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    Re: BH-C-360, magenta streaks

    Guys its a rental so I'm NOT interested in an upgrade. These old machines are otherwise doing very, very well for me.

    Your idea that the tonerpipe is clogged sounds very logic but why only Magenta?

    This starts me thinking however and I will check the machine if somehow fresh toner is dropping from the toner bottle area which is just above the TB. A lump of toner falling down would perhaps cause exactly this effect......

    Thanks for thinking with me.

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  9. #9
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: BH-C-360, magenta streaks

    I honestly don't know, but even in my case it was only magenta. It also causes irreparable damage on the TBI after a while. It could also be the filter channel blocked but I don't remember if there is on this model.

  10. #10
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: BH-C-360, magenta streaks

    Hans I believe you have another working(may be used) TBU. I would swap it and leave the customers run machine for a few days.
    My guess is there is chance 90% issue would vanish.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

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