Bizhub C364 Can no longer access

[carmad]

Hi, theoretically you should find this.
Initialize the network settings. If you purchased a second hand printer, you should completely initialize it and check for HDD (some eliminate it at the end of the contract for privacy reasons).
Attachment 46123

This worked, I can finally get into my interface and it now has an IP address. Yes there is a hard drive.... BUT now I am getting this error with orange light blinking "No Animation Guide Data" Any ideas?

[carmad]

when in service mode did you see if HDD was installed? System 2.
Also take left rear cover off and see if HDD is there and connected

Yes HDD is installed but now getting "No Animation Guide Available" with flashing orange light

[Bix]

Hi, once the HDD is installed again you must insert the MOVIE DATA. Is the model a Bizhub C364 or C364e correct? This way someone can send it to you privately

[carmad]

Hi, once the HDD is installed again you must insert the MOVIE DATA. Is the model a Bizhub C364 or C364e correct? This way someone can send it to you privately

It's the C364, I may need clarification inserting movie data.

[Bix]

Soon I will send you pm

[copier tech]

It's the C364, I may need clarification inserting movie data.

Happy to help drop us an email

www.copierfirmware.co.uk

[carmad]

Thanks to Bix, my issue has been resolved and I am no longer pulling out my hair Thanks so much everyone for your help!