Konica c352 fax issue

[emujo2]

My guess is the other fax device is using VOIP, and the incoming configuration is missing something. You could try and set the C352 fax up to conform with a VOIP or digital line. There are quite a few settings for this..You could start by turning ECM off..and liniting the type of allowed formats. E

[blazebusiness]

My guess is the other fax device is using VOIP, and the incoming configuration is missing something. You could try and set the C352 fax up to conform with a VOIP or digital line. There are quite a few settings for this..You could start by turning ECM off..and liniting the type of allowed formats. E

Good advice. Thank you everyone for all the replies.