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  1. #1
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    Cool bizhub C227 clacking noises when Paper feed from tray 2.

    Hello,

    have a problem with a bizhub C227 with clacking noises when Paper feed from tray 2.

    Does anyone have a solution?

    Best wishers Andre

  2. #2
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: bizhub C227 clacking noises when Paper feed from tray 2.

    Hi, more or less are you able to identify the noise area? Maybe it's the rollers

  3. #3
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    Red face Re: bizhub C227 clacking noises when Paper feed from tray 2.

    The red feed rollers and the torque limiter have already been replaced. Then works again 2-3 months until the error comes again.

  4. #4
    Master Of The Obvious 10,000+ Posts
    bizhub C227 clacking noises when Paper feed from tray 2.

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    Re: bizhub C227 clacking noises when Paper feed from tray 2.

    What error? All you said was noise. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    KonicaMinolta Senior Tech 250+ Posts srvctec's Avatar
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    Re: bizhub C227 clacking noises when Paper feed from tray 2.

    Quote Originally Posted by blackcat4866 View Post
    What error? All you said was noise. =^..^=
    Exactly my thought unless he's considering the noise to be an error.

    It's hard enough trying to figure out a noise service call when in person at the machine, let alone on an internet forum.
    Started in the copier service business in the fall of 1988 and have worked at the same company since then, now the senior tech, since 2000.

  6. #6
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: bizhub C227 clacking noises when Paper feed from tray 2.

    Quote Originally Posted by blackcat4866 View Post
    What error? All you said was noise. =^..^=
    Quote Originally Posted by srvctec View Post
    Exactly my thought unless he's considering the noise to be an error.

    It's hard enough trying to figure out a noise service call when in person at the machine, let alone on an internet forum.
    Agree, not much useful information especially initial post.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  7. #7
    Master Of The Obvious 10,000+ Posts
    bizhub C227 clacking noises when Paper feed from tray 2.

    blackcat4866's Avatar
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    Re: bizhub C227 clacking noises when Paper feed from tray 2.

    5) You are the person onsite. Only you can make observations.

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #8
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    Re: bizhub C227 clacking noises when Paper feed from tray 2.

    Hi man,

    first can you say exactly where noise starts at?

    Check pickup roller, open front door, unmount screws of each paper cassette and check gears and clutches.

    Grease white gears at the opposite of paper cassette assy a little bit

    Sometimes a broken gear or exhausted clutches can do noises.

    This is a possible solution but with a more clear explanation you will help us to understand the problem.

    Cheers!

  9. #9
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    Re: bizhub C227 clacking noises when Paper feed from tray 2.

    Hello again,

    yes, the error is the noise, coming from the maschine when paper is feed from tray 2.
    There are some people sitting around the maschine and are afraid of the noise, because its very loud and annoying.
    Its only from tray 2. What we already did is, we changed the rollers with torque limiter and clutches.
    The noise was gone for a couple of months and now hes back.
    I was on vacation, when my colleague started this thread.
    So i wasnt at the maschine yet, when the noise came back.
    Next week, ill take a deeper look. maybe im able to make a sound file.

    Sorry if there was a lack of information.

  10. #10
    Service Manager 5,000+ Posts
    bizhub C227 clacking noises when Paper feed from tray 2.

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    Re: bizhub C227 clacking noises when Paper feed from tray 2.

    Quote Originally Posted by andre86 View Post
    Hello again,

    yes, the error is the noise, coming from the maschine when paper is feed from tray 2.
    There are some people sitting around the maschine and are afraid of the noise, because its very loud and annoying.
    Its only from tray 2. What we already did is, we changed the rollers with torque limiter and clutches.
    The noise was gone for a couple of months and now hes back.
    I was on vacation, when my colleague started this thread.
    So i wasnt at the maschine yet, when the noise came back.
    Next week, ill take a deeper look. maybe im able to make a sound file.

    Sorry if there was a lack of information.
    speaking of lack of information ... your profile is BARREN I mean NO info .. you claim to be a tech... list no 'trained on'.. no started in the industry ..

    you claim the noise is the error.. when BC asked what error he meant ERROR CODE...

    i am begging to suspect you were never formally trained on ANY MACHINE ( oh btw your spelling sux)

    we have had imposters in here before ...

    like another TECH has stated YOU are there .. noises are very hard to define in an internet forum

    you supplied no total page counts ... no error codes... no video/audio of the noise .. HELL you can't even tell us WHERE the noise is coming from.

    you really expect us to help you without BASIC info?

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