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Thread: Bizhub C224E

  1. #1
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    Angry Bizhub C224E

    I am getting ready to return a machine to a leasing company that used to have a coin box attached to it. I have to disable the coin box from the copier service modes (coin box is disconnected) in order for the copier to work as an office machine again. Can anyone tell me how to do that or how to perform a factory reset.

    Thanks for the help.

    Dave Z.

  2. #2
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: Bizhub C224E

    Service mode > Billing settings > Management function choice.

    To get to billing settings use <stop> <9> after entering service mode.

    Set it to none i think.

    Do an all data clear under <initialization> in service mode to clear custom settings and address book.
    You can also format the HDD if you really need to.
    Whatever

  3. #3
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    Bizhub C224E

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    Re: Bizhub C224E

    Quote Originally Posted by davez@copysystemspa.com View Post
    I am getting ready to return a machine to a leasing company that used to have a coin box attached to it. I have to disable the coin box from the copier service modes (coin box is disconnected) in order for the copier to work as an office machine again. Can anyone tell me how to do that or how to perform a factory reset.

    Thanks for the help.

    Dave Z.
    Dipsw 12 HEX at 00. Run Initialize in service mode, disable Billing Mode.

  4. #4
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    Re: Bizhub C224E

    Allan, Thanks for the response. Because the old coin box was thrown out and the copier was set to vend mode, the message on the Op Panel says "Plug in Vendor Device" Which means I have no numeric key pad display to enter the service mode. I can only get into the administrator modes but not service. Do you know another way into the service mode, or how to return to factory specs without?

    Dave Z.

  5. #5
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    Bizhub C224E

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    Re: Bizhub C224E

    The display keypad option may be disabled in administrator mode.


    Try turning the printer on by pressing the RESET button. This way you can

  6. #6
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: Bizhub C224E

    Seems like the admin can lock the tech out from <Management function choice> or service mode all together?
    Enhanced security mode could be set to on?
    Could it have been an USB device?
    Physically removing the HDD from the machine and hope the HDD error can get you into service mode?
    Whatever

  7. #7
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    Bizhub C224E


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    Re: Bizhub C224E

    If no on screen number pad you could get into service mode via the trouble reset screen instead

    Sent from my Nokia 7 plus using Tapatalk

  8. #8
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    Re: Bizhub C224E

    try to change autorization in admin

  9. #9
    Senior Tech 100+ Posts oldschool's Avatar
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    Re: Bizhub C224E

    Depending on the type of vending you may be able to disable it in the admin mode. If Vendor 2 was used, Log in as admin. Go to security > Function Management settings (or management function settings) > useage settings for each function. If Vendor 2 was used there will be options like Print, Copy and Send Data. Anything set to on will require a vend device to function. You can set them to off and the copier will allow that function freely. That should give you all the access you'll need.
    Jamex Tech Support: Saving the world one phone call at a time.

  10. #10
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    Re: Bizhub C224E

    Does anyone have a movie file for the c224e? Been looking for one and cant find one to purchase anywhere.

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