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Thread: Km c360

  1. #1
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    Km c360

    Copy not clear...i tried change setting to text but it doesn't seem repaired,or does it have to do anything with broken part?....any senior here could help me?

    Sent from my TA-1021 using Tapatalk

  2. #2
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    Re: Km c360

    This is the sample...copy only ,when printing its ok

    Sent from my TA-1021 using Tapatalk

  3. #3
    Service Manager 2,500+ Posts
    Km c360

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    Re: Km c360

    print a halftone pattern and copy that and post.
    lines are not helpful when looking for a pattern

  4. #4
    Service Manager 1,000+ Posts
    Km c360


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    Re: Km c360

    Have you done anything else? Since the quality is only bad when copying then I would look at the optics, clean the mirrors, CCD, etc.

    If you are not a technician then you may need to call one.

  5. #5
    Master Of The Obvious 10,000+ Posts
    Km c360

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    Re: Km c360

    Start by printing, then photographing the results of these (I'm assuming that you use ISO A/B paper sizes):

    At least one of the developing units, maybe black may need replacing. =^..^=
    Attached Files Attached Files
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
    Field Service Technician 250+ Posts femaster's Avatar
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    Re: Km c360

    Quote Originally Posted by zuckryyu View Post
    This is the sample...copy only ,when printing its ok

    Sent from my TA-1021 using Tapatalk
    You need a solid output of each color (Cyan, Magenta, Yellow, Black) for starters. It sure looks like the typical angled void areas you would see when the black development unit is empty. BUT, if that was the case, all output would be affected, not just copies.
    Ricoh Service Tech for 7 year, now a Konica Minolta Service Tech for the last 6 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

  7. #7
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    Re: Km c360

    Dear man,

    is possible to have a status of consumables?

    TY

  8. #8
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    Re: Km c360

    bright diagonal lines.... looks like a faulty developing unit for me, classic....

  9. #9
    Service Manager 1,000+ Posts
    Km c360


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    Re: Km c360

    Quote Originally Posted by Gift View Post
    bright diagonal lines.... looks like a faulty developing unit for me, classic....
    I thought the same thing about dev dumped but how do you explain it only happening when copying? Original poster said prints are ok. Which wouldn't be the first time a poster / end user doesn't give correct or enough information. Also they post and never hear from them again.

    You would think someone getting free advice would stop back and let us know what the fix was or even to say thank you!

    I'm at a point if a poster doesn't provide enough information in original post I'm not helping them. When giving free advice I'm not going to "guess" things.

    Very simple:

    1) Model # & Symptom?

    2) Meter & consumable life counters?

    3) What have you done so far?

    4) Any other information that would be helpful, attachments, photos, etc

    Probably forgot some things. Feel free to add to list.....

  10. #10
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    Re: Km c360

    Quote Originally Posted by copyman View Post
    I thought the same thing about dev dumped but how do you explain it only happening when copying?
    In case the dev unit just starts failing the symptome might just come around slightly visible in certain scenarios (like printing just full-black text stuff) and more visible in half-tone usage.

    I agree that we have placed enough guesswork here and also enough tips about test prints / half tone patterns and whatever....

    I also try to ignore useless topic titles like "need help" or "c220" but sometimes I'm probably too nice^^

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