Be good to hear the recording you have.
Can you host it from OneDrive for us?
Sent from my Nokia 7 plus using Tapatalk
"changed k drum"
Is the new K drum OEM?
Known issue on aftermarket drums. I believe it's the drum cylinder itself. Varying levels of that noise, but almost imperceptible with an OEM. It's a high voltage noise. I would get that out of there, bc we had some last a day, a month, but ultimately make weird lines in feed direction, if not total black page on first copy. We may have had that with an OEM once. Can't remember.
I did try a different black drum in the machine, but the noise was the same, they maybe katun drums, how ever I have just been listening to the machine we have in the showroom and i can hear the same noise but at a very reduced level, I have gone through the loadcheck but the things I can switch on don't produce the sound so im at a loss to pin point it.
Here's Katun's resolution document. Looks like they're releasing a new batch for us to try.
KN-C258-DUC-Tech-Bulletin-2020-07-24.pdf
I've heard this particular "ringing" noise when the drum blade resists the drum rotation, on many other makes and models. Temporarily you may be able to quiet it down by priming the drum blade. Sometimes generic toner does not adequately lubricate the drum blade. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Back in the day we had many issues with cleaning blades oscillating/ringing/singing. We had a white liquid paste blade primer that worked well... if only for a while. I don't completely agree with Katun's assesment bc our issues with lines across the page were evident in the morning only and gone by noon, and the symptom showed up months after the drum was replaced. Not with the 100 pages they experienced at all.
Also the clicking was once every revolution of the charge roller, or drum (don't remember which), as if there was a burr on the gear. We couldn't find anything in or on the gear. Pulled 3 new ones out of the box & spin them by hand. All 3 clicked. Test pages showed a faint line like a bias line or vibration that corresponded with each click. Not likely that the cleaning blade would arbitrarily grab & release exactly once per revolution. That kind of behavior would change when subjected to bizhub gradation and halftone test prints due to the large amount of toner applied.
Maybe they'd be willing to send me a few testers.
I'd really like to know why the claim that the k drum is not the same as the cmy for the 8 series as it has been for the 0 and 4/e series. Yes there's a plastic stopper (easily removed). Then there's the chip. What else? I'm told you can't just chip an 8 series k drum as cmy... Why?
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