Page 2 of 2 FirstFirst 12
Results 11 to 14 of 14
  1. #11
    Service Manager 1,000+ Posts
    Join Date
    Mar 2017
    Posts
    1,568
    Rep Power
    73

    Re: problema km c652ds

    If the jobs partially prints then it's not an issue with parts life or authenticaiton..To be sure, verify both machines are at the same firmware and function version, and you are printing with the matching driver, and the OS's are the same (not one Win10, the other Surface product ect) E

  2. #12
    Field Supervisor 500+ Posts
    problema km c652ds

    tulintron's Avatar
    Join Date
    Jul 2014
    Location
    Belo Horizonte, Minas Gerais
    Posts
    641
    Rep Power
    32

    Re: problema km c652ds

    Quote Originally Posted by emujo2 View Post
    If the jobs partially prints then it's not an issue with parts life or authenticaiton..To be sure, verify both machines are at the same firmware and function version, and you are printing with the matching driver, and the OS's are the same (not one Win10, the other Surface product ect) E
    I got the explanation wrong, I'm sorry.Seems to have a problem with a specific file
    Nothing like day after day

  3. #13
    Field Supervisor 500+ Posts
    problema km c652ds

    tulintron's Avatar
    Join Date
    Jul 2014
    Location
    Belo Horizonte, Minas Gerais
    Posts
    641
    Rep Power
    32

    Re: problema km c652ds

    Quote Originally Posted by romario View Post
    The 2 machines have the same drivers, in 1 if it prints the 16-page file and in the other not, only files of up to 5 pages, the 2 km are c652ds, I have the printer connected to the network directly to the pc to rule out that it is not network problem






    [COLOR=rgba(0, 0, 0, 0.54)]
    [/COLOR][COLOR=rgba(0, 0, 0, 0.54)]
    [/COLOR]
















    [/FONT]
    [/QUOTE]Given this situation, I would shoot the HDD. Replace and update the base firmware and movie data (for the HDD).
    Nothing like day after day

  4. #14
    Service Manager 1,000+ Posts
    Join Date
    Mar 2017
    Posts
    1,568
    Rep Power
    73

    Re: problema km c652ds

    I would also go into service mode and check the memory/HDD read/write self checks. E

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here