Results 1 to 9 of 9
  1. #1
    Trusted Tech 50+ Posts captainrva's Avatar
    Join Date
    Oct 2014
    Location
    Richmond
    Posts
    94
    Rep Power
    20

    Brand New Bizhub C300i - Connection Failed window pops up every 5-10 minutes

    We just got in a brand new out of the box Bizhub C300i and we put the newest firmware on the machine FW AA2J0Y0-F000-G00-B5 and I reflashed it as well but it keeps beeping every 5 or so minutes with the popup saying "Connection Failed". Any idea what it's trying to connect to or how to stop this?

  2. #2
    Service Manager 1,000+ Posts
    Join Date
    Mar 2017
    Posts
    1,572
    Rep Power
    73

    Re: Brand New Bizhub C300i - Connection Failed window pops up every 5-10 minutes

    probably marketplace..you may need to remove the market place app or enable SSL, E

  3. #3
    Service Manager 5,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    7,150
    Rep Power
    346

    Re: Brand New Bizhub C300i - Connection Failed window pops up every 5-10 minutes

    Quote Originally Posted by captainrva View Post
    We just got in a brand new out of the box Bizhub C300i and we put the newest firmware on the machine FW AA2J0Y0-F000-G00-B5 and I reflashed it as well but it keeps beeping every 5 or so minutes with the popup saying "Connection Failed". Any idea what it's trying to connect to or how to stop this?
    Marketplace sh.t?

    Edit:
    Ahh, Ed was faster.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  4. #4
    Trusted Tech 50+ Posts captainrva's Avatar
    Join Date
    Oct 2014
    Location
    Richmond
    Posts
    94
    Rep Power
    20

    Re: Brand New Bizhub C300i - Connection Failed window pops up every 5-10 minutes

    Quote Originally Posted by emujo2 View Post
    probably marketplace..you may need to remove the market place app or enable SSL, E
    I need marketplace on for google cloud print but to try what you said I turned it off and disabled the screensaver and the message stopped after that. I put marketplace back on and so far so good!

  5. #5
    Service Manager 1,000+ Posts
    Brand New Bizhub C300i - Connection Failed window pops up every 5-10 minutes


    Join Date
    Sep 2011
    Location
    Perth, Western Australia
    Posts
    1,901
    Rep Power
    70

    Re: Brand New Bizhub C300i - Connection Failed window pops up every 5-10 minutes

    I think Google cloud print is being shutdown in next 6 months anyway

    Sent from my Pixel 4 XL using Tapatalk

  6. #6
    Field Supervisor 500+ Posts Woxner's Avatar
    Join Date
    Jul 2011
    Location
    Felixstowe England
    Posts
    783
    Rep Power
    41

    Re: Brand New Bizhub C300i - Connection Failed window pops up every 5-10 minutes

    turn soft sw 172 to hex 01. also turm market place off in iws tab in admin.

  7. #7
    Senior Tech 100+ Posts drowranger's Avatar
    Join Date
    Jul 2015
    Location
    Downunder
    Posts
    122
    Rep Power
    22

    Re: Brand New Bizhub C300i - Connection Failed window pops up every 5-10 minutes

    You can get google cloud print working by using IWS installer if you can find the DLCSES_1803506EN .This IWS file is region specific .
    Need to turn on the web page while connected to internet as well. But like rrohan said google cloud printing will be obsolete soon.
    Good luck!!

  8. #8
    Senior Tech 100+ Posts KMFLT3CH's Avatar
    Join Date
    May 2017
    Posts
    161
    Rep Power
    21

    Re: Brand New Bizhub C300i - Connection Failed window pops up every 5-10 minutes

    It's the screensaver trying to start. If you update the fw it will add MP and the screensaver to the machine and enable them by default.

    You can disable screensaver under Admin mode > System settings > Reset settings > System auto reset > Screen saver
    Last edited by KMFLT3CH; 08-21-2020 at 02:04 PM.

  9. #9
    Service Manager 1,000+ Posts
    Join Date
    Sep 2008
    Location
    Flat Rock Michigan
    Posts
    1,047
    Rep Power
    49

    Re: Brand New Bizhub C300i - Connection Failed window pops up every 5-10 minutes

    Quote Originally Posted by captainrva View Post
    I need marketplace on for google cloud print but to try what you said I turned it off and disabled the screensaver and the message stopped after that. I put marketplace back on and so far so good!
    hook it to the outside world, let it update marketplace app, if you must use marketplace

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here