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  1. #1
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    konica 6500 c-2411

    hi .
    i have a konica 6500 and give an error c-2411.
    i changed the sensor on the dveloper still the same. i made an io test io-54-00 and 54-03 54-06 all in paramater stiil 00.

    in atachment teh print screen.

    can ani one help me??

    thanks118166810_2417919068507159_2187126785820386241_n.jpg118085820_309085670174567_6850644690280576928_n.jpg118254460_667486357485540_8476719055739101809_n.jpg

  2. #2
    Service Manager 2,500+ Posts
    konica 6500 c-2411

    Synthohol's Avatar
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    Re: konica 6500 c-2411

    Error
    C-2411,C-2412,C-2413,C-2414

    Root Cause
    C-2411, C-2412, C-2413 or C-2414 at power up or intermittently. Codes may be indicated when performing the drum adjustments.

    Workaround/Fix
    PROBABLE CAUSES:
    1. OPEN ICP15, 12V DC fuse (fuse type = ICP-S1.0) on the Printer Control Board (Printer Control Unit).
    Check the fuse on the PRCB and replace the board as necessary (p/n A03U R7B5 00).

    2. Failed TCR Sensor.
    Replace the Toner Density Sensor (p/n A03U M508 01) for the Developing Unit indicated by the failure code.


    3. Failed Process unit wiring harness connectors.
    Replace the Process Detection Wiring/1 (p/n A03U N110 01) and Process Detection Wiring/2 (p/n A03U N111 02).
    Note: Process Detection Wiring/2 is only listed in the bizhub PRO C6500/C5500 Parts Manual.

  3. #3
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    Re: konica 6500 c-2411

    Quote Originally Posted by Synthohol View Post
    Error
    C-2411,C-2412,C-2413,C-2414

    Root Cause
    C-2411, C-2412, C-2413 or C-2414 at power up or intermittently. Codes may be indicated when performing the drum adjustments.

    Workaround/Fix
    PROBABLE CAUSES:
    1. OPEN ICP15, 12V DC fuse (fuse type = ICP-S1.0) on the Printer Control Board (Printer Control Unit).
    Check the fuse on the PRCB and replace the board as necessary (p/n A03U R7B5 00).

    2. Failed TCR Sensor.
    Replace the Toner Density Sensor (p/n A03U M508 01) for the Developing Unit indicated by the failure code.


    3. Failed Process unit wiring harness connectors.
    Replace the Process Detection Wiring/1 (p/n A03U N110 01) and Process Detection Wiring/2 (p/n A03U N111 02).
    Note: Process Detection Wiring/2 is only listed in the bizhub PRO C6500/C5500 Parts Manual.

    hi i need the manual service to see where i can find (fuse type = ICP-S1.0) on the Printer Control Board (Printer Control Unit).

    i changed the toneer
    Toner Density Sensor but still same error

  4. #4
    Field Service Technician 250+ Posts femaster's Avatar
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    Re: konica 6500 c-2411

    Quote Originally Posted by jorge_costa_cv View Post
    hi i need the manual service to see where i can find (fuse type = ICP-S1.0) on the Printer Control Board (Printer Control Unit).

    i changed the toneer
    Toner Density Sensor but still same error
    It's ICP15 according to Synthohol's. The service manual probably isn't going to be of any help as it most likely isn't going to point out the location of the fuse on the board. The fuse will almost certainly be a surface-mount fuse. They aren't meant to be replaced (though they can be if you know how), you are meant to just replace the whole board. You are going to have to take the time and look over the entire board until you find it. Once found, test it for continuity and go from there.
    Ricoh Service Tech for 7 year, now a Konica Minolta Service Tech for the last 6 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

  5. #5
    Senior Tech 250+ Posts
    konica 6500 c-2411

    tulintron's Avatar
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    Re: konica 6500 c-2411

    Another case is the processing unit. Check the closure of the unit. Bad closing generates error codes. There is a connector at the rear of the unit. Clean it
    Nothing like day after day

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