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Thread: Web Interface

  1. #1
    Junior Member ErthBoi's Avatar
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    Lightbulb Web Interface

    Hi KM experts,

    Hope you all are keeping safe during this pandemic. I have a situation which I would appreciate some help on.
    There's a C284e that cannot be reached into or connected, through the web interface.

    The machine is pinging and printing normal but, the only problem is with the web interface connection.
    Just need some expert advice on that front.

    Your help would be greatly appreciated

    Regards

  2. #2
    Service Manager 1,000+ Posts
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    Re: Web Interface

    Quote Originally Posted by ErthBoi View Post
    Hi KM experts,

    Hope you all are keeping safe during this pandemic. I have a situation which I would appreciate some help on.
    There's a C284e that cannot be reached into or connected, through the web interface.

    The machine is pinging and printing normal but, the only problem is with the web interface connection.
    Just need some expert advice on that front.

    Your help would be greatly appreciated

    Regards
    Connecting with http or https??? Are you able to print to it?Web Interface the web browser may be trying to force https...try Internet Explorer with just http.

    Sent from my SM-N950U1 using Tapatalk
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

  3. #3
    Senior Tech 250+ Posts
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    Re: Web Interface

    Try changing SW Dip Switch 25 to 00. Make a note of what it was set at before you change it so you can change it back if that does not work.

  4. #4
    IT Manager 2,500+ Posts bsm2's Avatar
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    Re: Web Interface

    You could also check if web interface is off in network setting.
    Tap [Utility] - [Administrator Settings] - [Network Settings] - [Web Browser Setting] - [Web Browser Usage Settings].
    Select [ON], then tap [OK

  5. #5
    Junior Member ErthBoi's Avatar
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    Re: Web Interface

    Quote Originally Posted by Flash View Post
    Try changing SW Dip Switch 25 to 00. Make a note of what it was set at before you change it so you can change it back if that does not work.
    Thank you. Will do and get back to you...

  6. #6
    IT Manager 2,500+ Posts bsm2's Avatar
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    Re: Web Interface

    How would you explain a SW setting change?

  7. #7
    Trusted Tech 50+ Posts drowranger's Avatar
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    Re: Web Interface

    Please check if the ip filtering settings is off as well. [Administrator Settings] - [Network Settings] - [TCP/IP Settings] - [IPv4 Filtering (Permit Access)] / [IPv4 Filtering (Deny Access)]



  8. #8
    Service Manager 1,000+ Posts
    Web Interface


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    Re: Web Interface

    Pagescope can also be disabled at copier

    Setting function version back might help but in my experience it norm wouldn't stop U accessing web interface but will stop U logging in

    Sent from my Pixel 4 XL using Tapatalk

  9. #9
    Service Manager 1,000+ Posts
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    Re: Web Interface

    Try Firefox

  10. #10
    Service Manager 2,500+ Posts
    Web Interface

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    Re: Web Interface

    Quote Originally Posted by ErthBoi View Post
    Hi KM experts,

    Hope you all are keeping safe during this pandemic. I have a situation which I would appreciate some help on.
    There's a C284e that cannot be reached into or connected, through the web interface.

    The machine is pinging and printing normal but, the only problem is with the web interface connection.
    Just need some expert advice on that front.

    Your help would be greatly appreciated

    Regards
    Try using a different browser, Chrome seems to be the most reliable.

    Microsoft recently released a new version of 'Edge' this was automatically installed with Windows updates & some customers will set this to their default browser when prompted.

    If this works you should update the firmware then you'll be able to use pretty much all browsers.
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

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