Lan cable plugged in the machine body or into controller?
Lan cable plugged in the machine body or into controller?
Did you try read topic @tsbservice posted before?
I never used lan port on main body,only on fiery.
C6500 install. Fiery and driver cannot locate Printers IP address.
Hi Orestes
Glad things are doing ok at your shop.
Late to the party as always and may now not be relevant.
We regularly use the web interface direct to the print engine on our c5501 and so confirm it works.
We use Firefox and simply type the IP address for the print engine into the address bar no / or \ etc. just xxx.xxx.xxx.xxx
Two things to check:
Use an IP scanner - I used one called "advanced IP scanner" - this will list all visible connected equipment on your network and if you widen the IP search range it will double check that the machine isn't sitting there on a different IP range despite you telling it what it should be. So I would enter the search as 192.168.0-10.0-255, of course your ranges may be quite different. If you use this search app, Fiery's tend to be listed in the manufacture column as Tyan Computer Corp, whereas the print engines are listed as Konica Minolta Holdings, so despite that name which may be c6500 for both in your case you can still tell if you're looking at a Fiery or Print engine.
For comparison below are our NIC settings, in case a comparison with a setup that works helps.
FYI we have a simple network set-up, a single commercial grade router, which then has a further four basic 16 port switches attached installed in each office area, the router is set to allocate the IP addresses.
Cheers
Mark
Remote Panel 2020-09-01 12-51-03 copy.jpg
Hello everyone,
Unplugging everything on my network and plugging it back in again fixed the issue.
Thank you to everyone who took the time to reply.
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