Page 2 of 2 FirstFirst 12
Results 11 to 15 of 15
  1. #11
    Field Supervisor 500+ Posts
    Join Date
    Dec 2009
    Posts
    678
    Rep Power
    60

    Re: C6500 Remote Panel

    Lan cable plugged in the machine body or into controller?

  2. #12
    Senior Tech 100+ Posts
    C6500 Remote Panel

    orestesp's Avatar
    Join Date
    Sep 2019
    Location
    Athens
    Posts
    211
    Rep Power
    13

    Re: C6500 Remote Panel

    Quote Originally Posted by Toxic View Post
    Lan cable plugged in the machine body or into controller?
    To the body, apart from the controller.

    Sent from my Redmi Note 5 Pro using Tapatalk

  3. #13
    Field Supervisor 500+ Posts
    Join Date
    Dec 2009
    Posts
    678
    Rep Power
    60

    Re: C6500 Remote Panel

    Did you try read topic @tsbservice posted before?
    I never used lan port on main body,only on fiery.
    C6500 install. Fiery and driver cannot locate Printers IP address.

  4. #14
    Senior Tech 100+ Posts
    C6500 Remote Panel

    raplma's Avatar
    Join Date
    Mar 2017
    Location
    UK: East Sussex
    Posts
    140
    Rep Power
    24

    Re: C6500 Remote Panel

    Hi Orestes
    Glad things are doing ok at your shop.
    Late to the party as always and may now not be relevant.
    We regularly use the web interface direct to the print engine on our c5501 and so confirm it works.
    We use Firefox and simply type the IP address for the print engine into the address bar no / or \ etc. just xxx.xxx.xxx.xxx

    Two things to check:

    Use an IP scanner - I used one called "advanced IP scanner" - this will list all visible connected equipment on your network and if you widen the IP search range it will double check that the machine isn't sitting there on a different IP range despite you telling it what it should be. So I would enter the search as 192.168.0-10.0-255, of course your ranges may be quite different. If you use this search app, Fiery's tend to be listed in the manufacture column as Tyan Computer Corp, whereas the print engines are listed as Konica Minolta Holdings, so despite that name which may be c6500 for both in your case you can still tell if you're looking at a Fiery or Print engine.

    For comparison below are our NIC settings, in case a comparison with a setup that works helps.
    FYI we have a simple network set-up, a single commercial grade router, which then has a further four basic 16 port switches attached installed in each office area, the router is set to allocate the IP addresses.

    Cheers
    Mark

    Remote Panel 2020-09-01 12-51-03 copy.jpg
    Attached Images Attached Images

  5. #15
    Senior Tech 100+ Posts
    C6500 Remote Panel

    orestesp's Avatar
    Join Date
    Sep 2019
    Location
    Athens
    Posts
    211
    Rep Power
    13

    Re: C6500 Remote Panel

    Hello everyone,

    Unplugging everything on my network and plugging it back in again fixed the issue.

    Thank you to everyone who took the time to reply.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here