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  1. #11
    Copier Technician 500+ Posts
    bizhub C224e and C258 with crooked scans and copies

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    Re: bizhub C224e and C258 with crooked scans and copies

    Quote Originally Posted by blazebusiness View Post
    If you have 2-3 copiers doing the same thing it is more likely you need to adjust the document feeder skew , not the scanner. I can't imagine 2 -3 copiers with the same scanner assembly issue (unless you have a tech that has been messing with the screws on the scanner when cleaning optics).

    Very common on this model to have the adf skew adjust be off. There is a screw in the back right corner near the hinge for adjusting the way the adf is sitting on the copier. So, loosen the mount plate screw on the right hinge and then go to the rear of the adf and find the adjustment screw. Adjust that until the feeder is sitting straight on the copier , then retighten the hinge mount screw to lock in the adjustment.

    And...it can be a little tricky. There is a lot of play in these feeders. When you lift the feeder to lock in the skew adjustment by tightening the mount screw,you must hold it steady or the adf can move and throw off the adjustment you just made.
    Agreed also you don't want to start messing about with optics if you don't need to

  2. #12
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: bizhub C224e and C258 with crooked scans and copies

    Quote Originally Posted by blazebusiness View Post
    If you have 2-3 copiers doing the same thing it is more likely you need to adjust the document feeder skew , not the scanner. I can't imagine 2 -3 copiers with the same scanner assembly issue (unless you have a tech that has been messing with the screws on the scanner when cleaning optics).

    Very common on this model to have the adf skew adjust be off. There is a screw in the back right corner near the hinge for adjusting the way the adf is sitting on the copier. So, loosen the mount plate screw on the right hinge and then go to the rear of the adf and find the adjustment screw. Adjust that until the feeder is sitting straight on the copier , then retighten the hinge mount screw to lock in the adjustment.

    And...it can be a little tricky. There is a lot of play in these feeders. When you lift the feeder to lock in the skew adjustment by tightening the mount screw,you must hold it steady or the adf can move and throw off the adjustment you just made.
    blazebusiness, Absolutely! No way 2,3 machines with good ADF and bad scanner.
    I have yet to see ONE machine with good(straight) DF copies and bad(distorted) glass copy.
    But I may be just lucky
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  3. #13
    SanDiegoCopierRepair.com 1,000+ Posts
    bizhub C224e and C258 with crooked scans and copies

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    Re: bizhub C224e and C258 with crooked scans and copies

    Quote Originally Posted by tsbservice View Post
    blazebusiness, Absolutely! No way 2,3 machines with good ADF and bad scanner.
    I have yet to see ONE machine with good(straight) DF copies and bad(distorted) glass copy.
    But I may be just lucky
    Nothing wrong with being lucky....lol. Here’s hoping your luck continues......May the L in your luck never be replaced with an F.
    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

  4. #14
    Service Manager 1,000+ Posts
    bizhub C224e and C258 with crooked scans and copies


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    Re: bizhub C224e and C258 with crooked scans and copies

    Quote Originally Posted by rrrohan View Post
    if u remove the right cover then remove the glass

    then remove left cover and the front cover surrounding the scanner bed and remove a transparent film covering a screw hole u can manually pull the scanner so u can poke screw driver through hole to loosen the screw that hold the plate that clamps the scanner to the drive wire.

    u will need trial and error micro adjustments of like 1mm until it looks good.

    it can be time consuming and no doubt u will make it worse before it improves lol
    Interesting, I am fairly confident this is not in the service manual though. I attempted to do this today, but could not find the screw you are referring to. It is probably in plain sight, but I do not see it. I know it would be some extra effort, but I would greatly appreciate a picture if possible.

  5. #15
    Service Manager 1,000+ Posts
    bizhub C224e and C258 with crooked scans and copies


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    Re: bizhub C224e and C258 with crooked scans and copies

    If U take off left and right white covers U can then remove front white cover. The hole is around where that front screw is

    Sent from my Pixel 4 XL using Tapatalk

  6. #16
    Field Service Technician 250+ Posts femaster's Avatar
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    Re: bizhub C224e and C258 with crooked scans and copies

    You might also try lifting up the front left corner of the scanner (not the ADF, but the entire scanner unit). If some elephant were to lean on the ADF on the left side, it could cause the whole scanner to sag a bit on that left front corner. Just lift up on it a bit and see if you copies off the glass come out straight.
    Ricoh Service Tech for 7 year, now a Konica Minolta Service Tech for the last 6 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

  7. #17
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: bizhub C224e and C258 with crooked scans and copies

    when the front left corner of the flatbed is visibly bent down, often you will also see shadowing on the edge of full A3 copies off the glass. In a pinch sometimes this can be remidied by pulling up the front left of the flat bed (risk of back injury) but ultimately the machine is trash in my opinion once this has occured, unless you want to goto hell and back swapping in a non twisted scanner. I'm thinking cost reduction happened on the 4 series onwards with thinner steel used as never really had these issues on the older models.
    '
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  8. #18
    Service Manager 1,000+ Posts
    bizhub C224e and C258 with crooked scans and copies


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    Re: bizhub C224e and C258 with crooked scans and copies

    Love the precision adjustment of yanking up front left corner. The amount of times this has worked always surprises me.

    Sent from my Pixel 4 XL using Tapatalk

  9. #19
    Service Manager 2,500+ Posts
    bizhub C224e and C258 with crooked scans and copies

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    Re: bizhub C224e and C258 with crooked scans and copies

    I'm thinking cost reduction happened on the 4 series onwards with thinner steel used as never really had these issues on the older models.
    So you where lucky NOT to have the BH-250/350 series and BH-C-253/353 series.......

    They where notorious for their delicacy in that respect.

    Hans
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  10. #20
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: bizhub C224e and C258 with crooked scans and copies

    Quote Originally Posted by Hansoon View Post
    So you where lucky NOT to have the BH-250/350 series and BH-C-253/353 series.......

    They where notorious for their delicacy in that respect.

    Hans
    We did have those and i even owned a c-253 for home use, over here i never really had issues with the scanners. BH-350 series i changed a number of toner bottle drives and refoamed sticking clutches on them, millions of fusers and other usual nonsense. c253 series was annoying for transfer belt pressure retraction issues and the death sentance of clogged toner pipes. Mine still works but cant even give it away for free.
    If at first you don't succeed, try the way I told you how to do it in the first place.

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