Results 1 to 9 of 9
  1. #1
    Technician
    Join Date
    May 2016
    Location
    tunis
    Posts
    46
    Rep Power
    10

    KONICA C1085 service code C-3101

    Hi,

    We have Konica c1085 machine that print a few sheet then service code C-3101 appear.
    We change fuser unit from another machine that working well. The same issue, it print few sheet then error code 3101.

    Any idea please.

    Thanks,

  2. #2
    Service Manager 2,500+ Posts
    KONICA C1085 service code C-3101

    Synthohol's Avatar
    Join Date
    Mar 2016
    Location
    north jersey
    Posts
    2,939
    Rep Power
    83

    Re: KONICA C1085 service code C-3101

    2.18.1 C-3101
    Code
    C-3101
    Classification
    Main body: Fusing motor abnormality
    Cause
    When the fusing motor/Lw (M48) is active, an error detection signal of M48 is detected continuously for a specified period of time.
    Measures to take when alert occurs
    The main body and the option stop immediately.
    Estimated abnormal parts
    Fusing motor/Lw (M48)
    Printer control board (PRCB)
    DC detection board (DCDTB)
    Correction
    Note
    The message "Please call service" is displayed on the panel.
    Solution
    1. Check that the front door is closed properly, and repair it when there is any abnormality.
    2. Check the connection between the rear side connector of the fusing unit and the main body side connector, and repair it when there is
    any abnormality.
    3. Check the fusing unit, and repair it when there is any abnormality.
    4. Check the connector connection and the wiring among the motor, DCDTB, and the PRCB. Then repair it when there is any
    abnormality.
    5. Check the connector connection and the wiring between DCDTB and DCPS/5, and repair it when there is any abnormality.
    6. Check the I/O drive of the motor and the coupling of the gear, and repair/replace it when there is any abnormality. (Wiring diagram:
    Main body (1/5):23-I)
    7. Replace M48.
    8. Replace PRCB.
    9. Replace DCDTB.

  3. #3
    Technician
    Join Date
    May 2016
    Location
    tunis
    Posts
    46
    Rep Power
    10

    Re: KONICA C1085 service code C-3101

    Thank you Synthonol for your help,
    We test pro by changing between our two machines and we find that issue is on DCDTB card.

    So we will try to repair it or need to be replaced by new one.

    Thanks,





    Quote Originally Posted by Synthohol View Post
    2.18.1 C-3101
    Code
    C-3101
    Classification
    Main body: Fusing motor abnormality
    Cause
    When the fusing motor/Lw (M48) is active, an error detection signal of M48 is detected continuously for a specified period of time.
    Measures to take when alert occurs
    The main body and the option stop immediately.
    Estimated abnormal parts
    Fusing motor/Lw (M48)
    Printer control board (PRCB)
    DC detection board (DCDTB)
    Correction
    Note
    The message "Please call service" is displayed on the panel.
    Solution
    1. Check that the front door is closed properly, and repair it when there is any abnormality.
    2. Check the connection between the rear side connector of the fusing unit and the main body side connector, and repair it when there is
    any abnormality.
    3. Check the fusing unit, and repair it when there is any abnormality.
    4. Check the connector connection and the wiring among the motor, DCDTB, and the PRCB. Then repair it when there is any
    abnormality.
    5. Check the connector connection and the wiring between DCDTB and DCPS/5, and repair it when there is any abnormality.
    6. Check the I/O drive of the motor and the coupling of the gear, and repair/replace it when there is any abnormality. (Wiring diagram:
    Main body (1/5):23-I)
    7. Replace M48.
    8. Replace PRCB.
    9. Replace DCDTB.

  4. #4
    Technician
    Join Date
    May 2016
    Location
    tunis
    Posts
    46
    Rep Power
    10

    Re: KONICA C1085 service code C-3101

    Hi,
    We replaced DCDTB card by new one. Machine working for two day then the same issue c3101.

    Anyone can help?

  5. #5
    Senior Tech 250+ Posts
    Join Date
    Dec 2009
    Posts
    375
    Rep Power
    31

    Re: KONICA C1085 service code C-3101

    Check main fuser connector (on the fusing unit and on the main body side).
    Also check wirings from connector to PRCB,reseat connectors on PRCB.

  6. #6
    Technician
    Join Date
    May 2016
    Location
    tunis
    Posts
    46
    Rep Power
    10

    Re: KONICA C1085 service code C-3101

    Quote Originally Posted by Toxic View Post
    Check main fuser connector (on the fusing unit and on the main body side).
    Also check wirings from connector to PRCB,reseat connectors on PRCB.

    Thank you Toxic for help,

    The machine start normally and display setting, and few second after setting the error code appear.

    So when we restart the machine and send a print order before the code appears. the machine prints normally then the code appears when the job is finished (about 50 SRA3 sheet), or when job is too long (more than 90 sheet) it stops for adjustment then the error code appear.

    Thanks,

  7. #7
    Master Of The Obvious 10,000+ Posts
    KONICA C1085 service code C-3101

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    18,534
    Rep Power
    322

    Re: KONICA C1085 service code C-3101

    Are you sure this is the right model fuser? This is starting to sound like incorrect heating times, like you might get if the wrong lamps were in the fuser. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #8
    Technician
    Join Date
    May 2016
    Location
    tunis
    Posts
    46
    Rep Power
    10

    Re: KONICA C1085 service code C-3101

    Quote Originally Posted by blackcat4866 View Post
    Are you sure this is the right model fuser? This is starting to sound like incorrect heating times, like you might get if the wrong lamps were in the fuser. =^..^=
    Yes we have exactly two of the same machine c1085. So we change fuser unit, the same issue, we change DCDTB card and the machine work normally for two day then the same issue c3101 occur. When try the card DCDTB on the other machine that work well, we have C3101 which cause the second card DCDTB is damaged too

    Know we have two DCDTB card damaged and don't know wy?

  9. #9
    Junior Member
    Join Date
    Sep 2020
    Location
    Serbia
    Posts
    2
    Rep Power
    0

    Re: KONICA C1085 service code C-3101

    Hello,
    Did you check inlent roller on the fusing unit?
    Check that, maybe is broken.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here