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  1. #1
    Senior Tech 100+ Posts Arcadian's Avatar
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    Konica 6501 No toner bottle Detected

    Greetings Fellow techs,

    Heres one for you, had a client who recently had to change a cyan toner bottle, then says after running a bit its said toner bottle not detected, no errors just toner bottle not detected, then the reseated the toner bottle the message went away for a few copies, then returned for cyan, then black, then maGENTA, the yellow. now none of the bottles are detected. reseated and shut off machine several time, and got nothing, just says no toner bottle detected.

    anyone heard of this happening?? possible a wire short???. or possible board. i found photo sensor for the door also a toggle switch. i am guessing it the photo sensor. but ordering one, just to see.

    any help or insight, please.

    thanks.

  2. #2
    Service Manager 2,500+ Posts
    Konica 6501 No toner bottle Detected

    Synthohol's Avatar
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    Re: Konica 6501 No toner bottle Detected

    process door (BF toner reservoirs) not slammed closed hard enough or connector dirty?

  3. #3
    Senior Tech 250+ Posts
    Konica 6501 No toner bottle Detected

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    Re: Konica 6501 No toner bottle Detected

    Quote Originally Posted by Arcadian View Post
    Greetings Fellow techs,

    Heres one for you, had a client who recently had to change a cyan toner bottle, then says after running a bit its said toner bottle not detected, no errors just toner bottle not detected, then the reseated the toner bottle the message went away for a few copies, then returned for cyan, then black, then maGENTA, the yellow. now none of the bottles are detected. reseated and shut off machine several time, and got nothing, just says no toner bottle detected.

    anyone heard of this happening?? possible a wire short???. or possible board. i found photo sensor for the door also a toggle switch. i am guessing it the photo sensor. but ordering one, just to see.

    any help or insight, please.

    thanks.
    Exactly. In the toner supply port there is a photosensor and a switch. However, if there is no lock between the hinge axis and the cover, the cover is unable to actuate the switch, causing supply failure.
    Nothing like day after day

  4. #4
    Senior Tech 100+ Posts Arcadian's Avatar
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    Re: Konica 6501 No toner bottle Detected

    Quote Originally Posted by Synthohol View Post
    process door (BF toner reservoirs) not slammed closed hard enough or connector dirty?
    worth a try, i ordered a door photo sensor 08AA 8551 2 PHOTO SENSOR

    going to see if it works be here in a few days

    Thanks

  5. #5
    Senior Tech 250+ Posts
    Konica 6501 No toner bottle Detected

    tulintron's Avatar
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    Re: Konica 6501 No toner bottle Detected

    Quote Originally Posted by Arcadian View Post
    worth a try, i ordered a door photo sensor 08AA 8551 2 PHOTO SENSOR

    going to see if it works be here in a few days

    Thanks
    you can also test it using I / O Mode Check
    Nothing like day after day

  6. #6
    Senior Tech 250+ Posts
    Konica 6501 No toner bottle Detected

    tulintron's Avatar
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    Re: Konica 6501 No toner bottle Detected




    Enviado do meu iPhone usando Tapatalk
    Nothing like day after day

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