Page 1 of 2 12 LastLast
Results 1 to 10 of 13
  1. #1
    Field Supervisor 500+ Posts
    Join Date
    Jun 2010
    Location
    folsom
    Posts
    519
    Rep Power
    34

    C754e jam code 1102

    Replaced pickup , feed and separation rollers. Cleaned sensors, pulled one way clutch off and cleaned clutch and shaft. Still jamming. Thanks

  2. #2
    Service Manager 10,000+ Posts
    C754e   jam code 1102

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,776
    Rep Power
    661

    Re: C754e jam code 1102

    Quote Originally Posted by acsolutions View Post
    Replaced pickup , feed and separation rollers. Cleaned sensors, pulled one way clutch off and cleaned clutch and shaft. Still jamming. Thanks
    error code?

    did you run sensor check in SM?

    where is it jamming?

    how many clicks on the machine?

  3. #3
    Field Supervisor 500+ Posts
    Join Date
    Jun 2010
    Location
    folsom
    Posts
    519
    Rep Power
    34

    Re: C754e jam code 1102

    Quote Originally Posted by Phil B. View Post
    error code?

    did you run sensor check in SM?

    where is it jamming?

    how many clicks on the machine?
    Its happening in tray 1 only. No error code jam code only.
    Machine comes to ready and will run 1 or 2 copies then jams.
    There's about 750k on machine.
    Its jamming right before the registration rollers. There is 4 drawers and only jams in tray 1.

  4. #4
    Service Manager 10,000+ Posts
    C754e   jam code 1102

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,776
    Rep Power
    661

    Re: C754e jam code 1102

    Quote Originally Posted by acsolutions View Post
    Its happening in tray 1 only. No error code jam code only.
    Machine comes to ready and will run 1 or 2 copies then jams.
    There's about 750k on machine.
    Its jamming right before the registration rollers. There is 4 drawers and only jams in tray 1.
    Are the feeds good in tray one? What about transport rollers?

    Sent from my SM-G960U using Tapatalk

  5. #5
    Field Supervisor 500+ Posts
    Join Date
    Jun 2010
    Location
    folsom
    Posts
    519
    Rep Power
    34

    Re: C754e jam code 1102

    Quote Originally Posted by Phil B. View Post
    Are the feeds good in tray one? What about transport rollers?

    Sent from my SM-G960U using Tapatalk
    Rollers have been replaced and feeds fine through all the trays. I'm thinking about replacing the clutches in that port unless someone has any better ideas. I also tried registration loop adjustment which made no difference.
    T

  6. #6
    Service Manager 5,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    7,135
    Rep Power
    346

    Re: C754e jam code 1102

    For test replace oneways with another tray and gently scuf the shafts with fine emery paper if they look shiny.
    Is the reg roller turn freely...could be bushings binding, disassembly and clean/replace them if worn out. Could be feed clutch also.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  7. #7
    SanDiegoCopierRepair.com 1,000+ Posts
    C754e   jam code 1102

    blazebusiness's Avatar
    Join Date
    Apr 2010
    Location
    From NY--- live in San Diego , Ca.
    Posts
    1,248
    Rep Power
    51

    Re: C754e jam code 1102

    Quote Originally Posted by acsolutions View Post
    Replaced pickup , feed and separation rollers. Cleaned sensors, pulled one way clutch off and cleaned clutch and shaft. Still jamming. Thanks
    You could try pulling a tray 1 CFU from another machine if you have one and swap it out. If it still jams the same way, you have just verified the issue is elsewhere.

    If you don't have a tray 1 cfu to swap, if it jams feeding letter size (the wide way) but feeds a bit better changing it to Ltr-r size (the skinny way):

    it will probably be a registration assembly issue or a vertical path feed issue. So disassemble inspect clean lubricate those areas. Super high clicks? Higher meter machine---suspect feed clutch.
    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

  8. #8
    Master Of The Obvious 10,000+ Posts
    C754e   jam code 1102

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    22,468
    Rep Power
    463

    Re: C754e jam code 1102

    Jam 11-02 is typically seen when paper isn't picked up. I've seen it happen when the PE flag is broken and the tray runs out of paper. Or when the vertical guide is dislodged.

    But what you really need to do is key the right side lower door and watch what happens. How far does the paper get? What obstacle does it hit? Do all the rollers turn when they should? Etc. =^..^=
    Last edited by blackcat4866; 09-19-2020 at 05:51 PM.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
    Senior Tech 100+ Posts
    C754e   jam code 1102

    MVPunisher's Avatar
    Join Date
    May 2013
    Location
    hudson falls
    Posts
    207
    Rep Power
    27

    Re: C754e jam code 1102

    I feel like there is a spring loaded gear on the side of the feed unit that causes this but I do not see it in the manual. It makes you order the whole feed unit A2X0R70E11. The gear doesnt look like it does much but causes this code I think. Unless I am confused of models. Worst case just order the whole feed unit.

  10. #10
    Field Supervisor 500+ Posts
    Join Date
    Jun 2010
    Location
    folsom
    Posts
    519
    Rep Power
    34

    Re: C754e jam code 1102

    Quote Originally Posted by tsbservice View Post
    For test replace oneways with another tray and gently scuf the shafts with fine emery paper if they look shiny.
    Is the reg roller turn freely...could be bushings binding, disassembly and clean/replace them if worn out. Could be feed clutch also.
    Thanks, yeah I stuffed the shaft but did not change out the one way. Thanks

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here