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  1. #1
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    C6000 C-0101 error


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    C6000 C-0101 error

    Hi All

    I am struggling with a C-0101 error on a c6000, the machine starts up fine, the error only appears when you try and print.

    confirmed paper feed motor is running fine from the IO command and I have also changed the clutches in the ADU

    It feeds paper to just before the registration roller of the ADU

    I have also tested the loop and registration motor via IO and both are functioning also

    this is my own machine which is no longer under a maintenance agreement so I really dont want to jump in and buy a new conveyance board unless I know it is that

    any help would be greatly appreciated

    Cheers
    Last edited by plnewton; 09-25-2020 at 07:21 AM.

  2. #2
    Field Supervisor 500+ Posts
    C6000 C-0101 error

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    Re: C6000 C-0101 error

    Good Morning. Tired of being hit by this, I learned to change the clutches. Surely, there must be a bad one.


    Also note, a set of gears that are in the right corner of the CDB plate. They are 03. 02 white and 01 black.

    Anyway, I still suggest hiring a specialized service. The cheap is expensive.
    Nothing like day after day

  3. #3
    Technician
    C6000 C-0101 error


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    Re: C6000 C-0101 error

    thanks for your reply

    I went through it again today but still no luck

    I have another C6500 machine that I pulled those gears off from behind the conveyance board and swapped them over as you suggested I also cleared all the waste toner ducts to make sure they were not labouring the power feed motor as the duct runs of that

    I again went through every clutch on the ADU and tested them they are all working fine, I also tested the one on the vertical conveyance and that is fine also, then just to completely rule them out I swapped over every clutch from the running C6500 and still the same

    this is a very vague error not allot about in the service manual, if you can think of anything else to check I would be very greatfull

  4. #4
    Field Supervisor 500+ Posts
    C6000 C-0101 error

    tulintron's Avatar
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    Re: C6000 C-0101 error



    coincidence or not, I always change the CL1 of the ADU and my problem is solved. In your case, it could be another CL. The introduction motor is responsible for moving the entire ADU. Some part of it is spinning with load, affecting the engine.


    Enviado do meu iPhone usando Tapatalk
    Nothing like day after day

  5. #5
    Field Supervisor 500+ Posts
    C6000 C-0101 error

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    Re: C6000 C-0101 error

    sorry for my english
    Nothing like day after day

  6. #6
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C6000 C-0101 error

    Quote Originally Posted by tulintron View Post
    sorry for my english
    Your experience and willing to help are excellent don't ever bother because English isn't your main language.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  7. #7
    Technician
    C6000 C-0101 error


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    Re: C6000 C-0101 error

    thanks for your reply

    I ended up getting this fixed today, it ended up being the paper feed motor after all

    I tested it many times under the IO and it was completely functional so I ruled it out initially, looks like it was only failing under load of paper being fed

    The paper feed motor is quite a job to replace on the C6000, especially this particular machine as it is up against the wall and it has large capacity feeder and stacker so I left it to last to change

  8. #8
    Field Supervisor 500+ Posts
    C6000 C-0101 error

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    Re: C6000 C-0101 error

    Quote Originally Posted by plnewton View Post
    thanks for your reply

    I ended up getting this fixed today, it ended up being the paper feed motor after all

    I tested it many times under the IO and it was completely functional so I ruled it out initially, looks like it was only failing under load of paper being fed

    The paper feed motor is quite a job to replace on the C6000, especially this particular machine as it is up against the wall and it has large capacity feeder and stacker so I left it to last to change
    At the beginning of this error, I started to change the engine and solved the problem. But in a short time he returned.

    I hope your case is different!


    Good luck and beautiful work.
    Nothing like day after day

  9. #9
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: C6000 C-0101 error

    I have found that the paper loop motor drivers on the conveyance drive boards are a bit week.
    Whatever

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