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  1. #1
    Trusted Tech 50+ Posts Genotrom's Avatar
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    Fuser noises C284e

    I have a bizhub C284e in the lab that has had some noises in the fuser area in the past. This problem magically resolved itself after a few days. Now the noise is back and seems to correlate with the temperatures outside. It is now quite cold here in France and these noises are evident. The printer has 300k. Usually in these models I have seen the fuser go well over 600k. Is there any bulletin about it?

  2. #2
    Service Manager 1,000+ Posts femaster's Avatar
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    Re: Fuser noises C284e

    It is most likely not the fuser itself. From my experience with these models, any noise from the fuser area is most likely the small clutch in the fuser drive assembly. It drives the reversal unit rollers if I remember correctly. If you see rust powder on the duplex assembly hinge area, that's a dead giveaway, but I have also seem some noisy ones that appeared fine.

    The following post by blackcat4866 will show you what to look for...
    konica c284 Fuser/exit section squeaking noise when idle
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 3 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

  3. #3
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Fuser noises C284e

    Does it make noise when idle? If it does then your fuser bearings are gone and you better have new fuser.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  4. #4
    SanDiegoCopierRepair.com 1,000+ Posts
    Fuser noises C284e

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    Re: Fuser noises C284e

    Quote Originally Posted by tsbservice View Post
    Does it make noise when idle? If it does then your fuser bearings are gone and you better have new fuser.
    +1

    The bearings in these fusers are prone to squeaking (usually mild). They will still run absolutely fine for quite a while even while squeaking. Replacing it is the fix if the customer can't put up with the squeak.

    If the customer has no contract and has to pay for the fuser they will normally be glad to put up with the squeak. If they have a contract they usually insist on a new fuser as it doesn't come out of their pocket.
    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

  5. #5
    Field Supervisor 500+ Posts
    Fuser noises C284e

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    Re: Fuser noises C284e

    Quote Originally Posted by Genotrom View Post
    I have a bizhub C284e in the lab that has had some noises in the fuser area in the past. This problem magically resolved itself after a few days. Now the noise is back and seems to correlate with the temperatures outside. It is now quite cold here in France and these noises are evident. The printer has 300k. Usually in these models I have seen the fuser go well over 600k. Is there any bulletin about it?
    Defects are never solved magically, especially noise. They just hibernate.

    Being in the fusion, I would start with the bearings
    Nothing like day after day

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