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  1. #1
    Senior Tech 250+ Posts
    Konica Minolta C454e - Does not wake up - Firmware

    mearmi's Avatar
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    Konica Minolta C454e - Does not wake up - Firmware

    Hi All

    Yesterday, installed Konica Minolta C454e. in the morning printer stopped responding.
    Display was off. Sub Power light was on and start button was Red. Restarted the printer and while printing got a message. Job deleted due to insufficient memory.

    Firmware is old A5C10Y0-F000-GD3-K9(00), is that could be a reason? Please also advise which one is new firmware for C454e

    A5C10Y0-F000-G20-M1 or A61F0Y0-F000-G20-M1 or?

    Many thanks

    mearmi

  2. #2
    Service Manager 2,500+ Posts
    Konica Minolta C454e - Does not wake up - Firmware

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    Re: Konica Minolta C454e - Does not wake up - Firmware

    A5C10Y0-F000-G20-M1 is correct.
    do you need it?
    also permit (the ability to change) sleep mode in svc mode and turn off sleep in admin.
    sleep mode is a killer on the 4e's
    also bit sw 25 set to 60

  3. #3
    Senior Tech 250+ Posts
    Konica Minolta C454e - Does not wake up - Firmware

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    Re: Konica Minolta C454e - Does not wake up - Firmware

    Quote Originally Posted by Synthohol View Post
    A5C10Y0-F000-G20-M1 is correct.
    do you need it?
    also permit (the ability to change) sleep mode in svc mode and turn off sleep in admin.
    sleep mode is a killer on the 4e's
    also bit sw 25 set to 60
    Many thanks for your prompt response. Yes I got it

    Will do as you advised.

    Thanks again for your continuous support and cooperation.

  4. #4
    Senior Tech 250+ Posts
    Konica Minolta C454e - Does not wake up - Firmware

    mearmi's Avatar
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    Re: Konica Minolta C454e - Does not wake up - Firmware

    Quote Originally Posted by Synthohol View Post
    A5C10Y0-F000-G20-M1 is correct.
    do you need it?
    also permit (the ability to change) sleep mode in svc mode and turn off sleep in admin.
    sleep mode is a killer on the 4e's
    also bit sw 25 set to 60
    Please advise where to permit (the ability to change) sleep mode in svc mode

    Thanks

  5. #5
    Service Manager 2,500+ Posts
    Konica Minolta C454e - Does not wake up - Firmware

    Synthohol's Avatar
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    Re: Konica Minolta C454e - Does not wake up - Firmware

    system1 sleep on/off setting ->permit
    then...

    To display the option of “OFF” for the sleep mode setting screen available from [Administrator Settings] -> [System Settings] -> [Power
    Supply/Power Save Settings]
    . turn off completely and set power save to the max if you want.

    enjoy!

  6. #6
    Senior Tech 250+ Posts
    Konica Minolta C454e - Does not wake up - Firmware

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    Re: Konica Minolta C454e - Does not wake up - Firmware

    Quote Originally Posted by Synthohol View Post
    system1 sleep on/off setting ->permit
    then...

    To display the option of “OFF” for the sleep mode setting screen available from [Administrator Settings] -> [System Settings] -> [Power
    Supply/Power Save Settings]
    . turn off completely and set power save to the max if you want.

    enjoy!
    Many Thanks

  7. #7
    Senior Tech 250+ Posts
    Konica Minolta C454e - Does not wake up - Firmware

    mearmi's Avatar
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    Re: Konica Minolta C454e - Does not wake up - Firmware

    Quote Originally Posted by mearmi View Post
    Many Thanks
    Many thanks. Today didn't get that problem. Machine is running smoothly. But couldn't update the firmware as machine does not detect the external memory (used the same external memory for other machine yesterday and it was working). Noticed one more thing in administrator Settings - user Box settings it just show number 6 7 8 only and in external memory function setting it shows only SAVE Document option.

    Thanks a lot

  8. #8
    Service Manager 2,500+ Posts
    Konica Minolta C454e - Does not wake up - Firmware

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    Re: Konica Minolta C454e - Does not wake up - Firmware

    admin mode, user box setting, external memory setting change all to yes.

  9. #9
    Service Manager 1,000+ Posts
    Konica Minolta C454e - Does not wake up - Firmware


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    Re: Konica Minolta C454e - Does not wake up - Firmware

    I always turn off the sleep mode on all 4 series machines. To many issues when waking up (not me the copier ).

    Seem to recall a special F/W for this issue but easier to just turn off in admin mode after doing what Synthohol posted.
    Last edited by copyman; 2 Weeks Ago at 06:18 PM.

  10. #10
    Super Tech 500+ Posts CompyTech's Avatar
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    Re: Konica Minolta C454e - Does not wake up - Firmware

    Disable power consumption in sleepmode and turn off weekly timer. Also sounds like your HDD is disabled, check in the service mode to see if it is set to Installed.

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