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  1. #21
    Senior Tech 250+ Posts
    Upside down on duplex

    mearmi's Avatar
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    Re: Upside down on duplex

    Quote Originally Posted by positiveg View Post
    thanks yeah I'll try the PCL 6 version
    Because now I'm thinking of it I think it started happening after we did some reinstalls after we had a power outage and our servers routers everything got messed up.
    So I'll give that a shot and let you guys know thanks much.

    Had this issue with one of my client. Downgrade the Acrobat Reader and Try.

  2. #22
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: Upside down on duplex

    Do you have more than 1 PC printing to it and all doing the same?
    So you are using a print server?

    Set the driver up p2p between 1 PC and the printer and check if that works.
    Last edited by allan; 10-20-2020 at 10:20 AM.
    Whatever

  3. #23
    Senior Member 100+ Posts
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    Re: Upside down on duplex

    Hi Guys,

    In the driver layout tab change binding position from auto to left bind and let us know.

    Screenshot_20201020-204009.jpg

  4. #24
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    Re: Upside down on duplex

    Quote Originally Posted by mearmi View Post
    Had this issue with one of my client. Downgrade the Acrobat Reader and Try.
    All things to try.
    Will let yoy guys know.

    Sent from my SM-G955F using Tapatalk

  5. #25
    Senior Tech 250+ Posts
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    Re: Upside down on duplex

    Quote Originally Posted by allan View Post
    Do you have more than 1 PC printing to it and all doing the same?
    So you are using a print server?

    Set the driver up p2p between 1 PC and the printer and check if that works.
    More than one printer and all doing the same thing. I am using the PCL driver. But what I realises ain't think it matter is that the driver is saying 554 not 454,.
    Dint know if that matters.

    Sent from my SM-G955F using Tapatalk

  6. #26
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: Upside down on duplex

    Quote Originally Posted by positiveg View Post
    More than one printer and all doing the same thing. I am using the PCL driver. But what I realises ain't think it matter is that the driver is saying 554 not 454,.
    Dint know if that matters.

    Sent from my SM-G955F using Tapatalk
    554 is correct for the range. Same driver.
    Whatever

  7. #27
    Master Of The Obvious 10,000+ Posts
    Upside down on duplex

    blackcat4866's Avatar
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    Re: Upside down on duplex

    Quote Originally Posted by positiveg View Post
    More than one printer and all doing the same thing. I am using the PCL driver. But what I realises ain't think it matter is that the driver is saying 554 not 454,.
    Dint know if that matters.

    Sent from my SM-G955F using Tapatalk
    It only matters if you're trying to use Private Print or Job Accounting. The encryption password for each of the models is different. Otherwise it should work. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #28
    Technician nassor's Avatar
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    Re: Upside down on duplex

    Try to print from Microsoft word documents, if it will be OK uninstall your adobe program than install new one
    Good luck

  9. #29
    Senior Tech 250+ Posts
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    Re: Upside down on duplex

    Quote Originally Posted by nassor View Post
    Try to print from Microsoft word documents, if it will be OK uninstall your adobe program than install new one
    Good luck
    Yep even from Word. I think we kind of figured it out. Might be the settings of paper in the tray.
    Whether it's SEF, or LEF
    And that was no matter how we changed it but last evening I tried it and it worked out from Adobe



    Sent from my SM-G955F using Tapatalk

  10. #30
    Service Manager 1,000+ Posts
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    Re: Upside down on duplex

    Any chance you have "letterhead" selected for any of the trays?

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