Thanks: 
Likes: there HAS to be a default setting that needs to be modified.
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there HAS to be a default setting that needs to be modified.
First thing every engineer should know is never trust what a customer says,
customers often don't know their arse from there elbow when it comes to printing.
Have you spoke to anyone else in the office that has the same issue, do you have any other fierys in the field to test this on?
Did you have a backup?
It's doping the same thing on my laptop. We don't have any other IC-420's available. And unfortunately, I deleted the backup after it appeared to be working.Originally Posted by Gaffers01
so every thing else works fine, its just the duplex problem?
Open command workstation and look at the default server properties. Somewhere like where is asks default paper size on that page is the default 1/2 sided choice.
We were able to resolve it by downgrading the driver to an earlier version. But now it appears to have come back. Does anyone know if the Fiery driver still has automatic updates?
hey, where did you get the driver from? the fiery itself or the internet?
99% of the time i use the one built into the fiery so i know its compatible.
maybe you installed a newer or older version of sys software than their driver?
Hi, still has automatic updates and annoying updater popup. need to untick notification ar driver properties> About>Check for updates>preferences(bottom lhs )
You need to use the the fiery driver uninstaller to remove the new driver before downgrading as well.
Finally got EFI support on the line & they said it's a known problem with the way the driver interacts with Windows. EFI apparently has no plans to fix the driver, because they blame Microsoft, and vice versa. Only workaround was to create 2 copies of the driver, one for 1-sided & another for 2-sided.
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