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Thread: C284 C-2152

  1. #1
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    C284  C-2152

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    C284 C-2152

    Machine had a squeak, so I opened the right side jam door and cheated the door switch, ran a few on off cycles now the machine has a C2152 error. I have pulled out the transfer unit made sure sensors were clean, removed the fuser and reseated, reseated the transfer belt, but still have the code. What did I screw up? Any suggestions would be appreciated and thank you in advance.

  2. #2
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: C284 C-2152

    Didn't have this one but may worth check this ICP:
    IMG_7400.JPG

    bizhub C224 has C2152 error code
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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    Re: C284 C-2152

    Have you opened and closed the front door with the power on to reset the code?

    Only asking because you donít mention it in your post.

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    Re: C284 C-2152

    Quote Originally Posted by tech51 View Post
    Have you opened and closed the front door with the power on to reset the code?

    Only asking because you donít mention it in your post.
    Thank you for asking, tech51, that may have resolved the issue. I opened the door to turn the gear on the waste toner box, closed it and the code was gone. It had me going for a while, I pulled out the transfer multiple times, cleaned the ID sensors, pulled out the fuser unit, checked all the gears on the trans belt and fuser, etc. was ready to throw in the towel, checked the waste toner box, closed the front cover and it came to ready.
    If it's not obvious...I am not a seasoned Konica tech, but I catch on real quick when pushed into the fire, I have made made note.

  5. #5
    Master Of The Obvious 10,000+ Posts
    C284  C-2152

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    Re: C284 C-2152

    For future reference, you can get this code when toner blows up onto the inner frame, covering the sensor for the color primary transfer shift mechanism. This can occur at the same time as the primary transfer waste backing up. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
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    Re: C284 C-2152

    Quote Originally Posted by blackcat4866 View Post
    For future reference, you can get this code when toner blows up onto the inner frame, covering the sensor for the color primary transfer shift mechanism. This can occur at the same time as the primary transfer waste backing up. =^..^=
    Thank you, blackcat. I did empty (Vacuum) the waste toner collector on the transfer belt unit when I had it out the fourth or fifth time and vacuumed the id sensors at the same time, so maybe that was an issue as well. It boils down to having done this for many of years, just not a lot of Konicas, and a little luck and some good help from Copytechnet.

  7. #7
    Master Of The Obvious 10,000+ Posts
    C284  C-2152

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    Re: C284 C-2152

    The photo is too large to load, but the sensor is dead center in the middle of the rear transfer unit rail, and it doesn't look like a photointerrupter at all.

    C2152 reduced.jpg
    Ok, it's really small, but maybe you can see it. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #8
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    C284  C-2152

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    Re: C284 C-2152

    Quote Originally Posted by blackcat4866 View Post
    The photo is too large to load, but the sensor is dead center in the middle of the rear transfer unit rail, and it doesn't look like a photointerrupter at all.

    C2152 reduced.jpg
    Ok, it's really small, but maybe you can see it. =^..^=
    Thank you, I did take my vacuum and brush along that area you have mentioned as I am almost obsessive about having a clean contacts and sensors, so almost unknowingly, I am sure I vacuumed this area because I remember the sliding lever by it.

  9. #9
    Master Of The Obvious 10,000+ Posts
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    Re: C284 C-2152

    Being obsessive has it's benefits. I would know. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  10. #10
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    C284  C-2152

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    Re: C284 C-2152

    Quote Originally Posted by blackcat4866 View Post
    Being obsessive has it's benefits. I would know. =^..^=
    I'd give you two thumbs up if I could.

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