Page 2 of 2 FirstFirst 12
Results 11 to 19 of 19
  1. #11
    Service Manager 5,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    7,151
    Rep Power
    346

    Re: KM 458e- Black box when scanning only

    Quote Originally Posted by zackrch View Post
    Yes correct but my senior said change scanner board first if still same then proceed mfpb
    What's wrong about trying it without dual scan board?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  2. #12
    Junior Member zackrch's Avatar
    Join Date
    Jan 2018
    Location
    Ipoh
    Posts
    8
    Rep Power
    0

    Re: KM 458e- Black box when scanning only

    Quote Originally Posted by tsbservice View Post
    What's wrong about trying it without dual scan board?
    What do you mean? If i take out the board how can i scan?

  3. #13
    Senior Tech 250+ Posts Zesti's Avatar
    Join Date
    Jun 2009
    Posts
    283
    Rep Power
    33

    Re: KM 458e- Black box when scanning only

    Scanner board is for dual scanner DADF only. But the problem is also showing from glass. Am I right???

  4. #14
    Senior Tech 250+ Posts
    KM 458e- Black box when scanning only

    mearmi's Avatar
    Join Date
    Oct 2010
    Posts
    339
    Rep Power
    31

    Re: KM 458e- Black box when scanning only

    Quote Originally Posted by zackrch View Post
    What do you mean? If i take out the board how can i scan?
    tsbservice means

    Disconnect the Document Feeder and Remove Dual Scan Board from the machine and scan from Platen Glass.

  5. #15
    Service Manager 5,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    7,151
    Rep Power
    346

    Re: KM 458e- Black box when scanning only

    Quote Originally Posted by zackrch View Post
    What do you mean? If i take out the board how can i scan?
    You claimed problem from both glass and DF right? Without DF you still should be able to scan from glass.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  6. #16
    Junior Member zackrch's Avatar
    Join Date
    Jan 2018
    Location
    Ipoh
    Posts
    8
    Rep Power
    0

    Re: KM 458e- Black box when scanning only

    Quote Originally Posted by tsbservice View Post
    You claimed problem from both glass and DF right? Without DF you still should be able to scan from glass.
    This is nothing to do with df. Scanner and df not sharing board thy are separate.btw thanks for your opinion.

  7. #17
    Senior Tech 100+ Posts
    Join Date
    Jul 2014
    Location
    USA
    Posts
    204
    Rep Power
    23

    Re: KM 458e- Black box when scanning only

    Quote Originally Posted by zackrch View Post
    This is nothing to do with df. Scanner and df not sharing board thy are separate.btw thanks for your opinion.
    Just do what he said and disconnect the adf and ds board. DS can board can cause all kinds of issues unrelated to the ADF.

  8. #18
    Field Supervisor 500+ Posts
    KM 458e- Black box when scanning only

    copytechman's Avatar
    Join Date
    Nov 2008
    Location
    Barrie, Ontario
    Posts
    909
    Rep Power
    44

    Re: KM 458e- Black box when scanning only

    Quote Originally Posted by splblazer91 View Post
    Just do what he said and disconnect the adf and ds board. DS can board can cause all kinds of issues unrelated to the ADF.
    Agree with this statement... had a ds board go bad and cause erratic print issues with a c454e..

    Regards.
    A.

  9. #19
    Field Supervisor 500+ Posts
    Join Date
    Dec 2009
    Posts
    682
    Rep Power
    60

    Re: KM 458e- Black box when scanning only

    Quote Originally Posted by zackrch View Post
    This is nothing to do with df. Scanner and df not sharing board thy are separate.btw thanks for your opinion.
    Sometimes you should follow advice even it is not clearly logic, especially with some strange problem like this one.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here