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  1. #11
    Senior Tech 100+ Posts
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    Re: Konica Bizhub C308 missed serviceman password

    Here is the tech mode screen

    Sent from my motorola one 5G UW using Tapatalk

  2. #12
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    Re: Konica Bizhub C308 missed serviceman password

    If such a thing occurs in a Bizhub C224 series, I simply apply the firmware reset (A145FW.TAR) and the CE Password goes back to the default. I believe there must be something similar for the Bizhub C308 series!

  3. #13
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    Re: Konica Bizhub C308 missed serviceman password

    I have a Bizhub C308 reset file (a789be.tar) but it dosen't work. I think I need some files more!

  4. #14
    Service Manager 1,000+ Posts femaster's Avatar
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    Re: Konica Bizhub C308 missed serviceman password

    Quote Originally Posted by patrickjlc View Post
    Can't you change the service passeord there too?
    Yes, you can change the service password in service mode. BUT, if you can't get into service mode because you don't know the password, how do you propose to make that change?
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 3 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

  5. #15
    Certified Konica Expert 2,500+ Posts
    Konica Bizhub C308 missed serviceman password

    Synthohol's Avatar
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    Re: Konica Bizhub C308 missed serviceman password

    you might get lucky by booting into trouble reset, hit it, then try the default logon sequence and password.

  6. #16
    Service Manager 1,000+ Posts
    Konica Bizhub C308 missed serviceman password


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    Re: Konica Bizhub C308 missed serviceman password

    On 4 series I've managed to bypass password screen if it generates a C code while at service password screen.

    Then I just disabled CE authentication

    Sent from my Pixel 4 XL using Tapatalk

  7. #17
    Senior Tech 100+ Posts khattab.al.masry's Avatar
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    Re: Konica Bizhub C308 missed serviceman password

    we face the same problem with konica minolta 6136 the sequences had taken:
    1-enter service mode (at this point you are prompted to input password disregard and preform the next step)\
    2-push "utility counter" button exactly 5 times
    3-then in the previous prompted dialog box input password
    4-input the default CE password
    5-at this point you have already reset the CE to default
    6-still in service mode push keys "stop+0+clear" then CE authentication and switch off.

  8. #18
    Trusted Tech 50+ Posts
    Konica Bizhub C308 missed serviceman password


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    Re: Konica Bizhub C308 missed serviceman password

    CE mode password reset procedure.pdf

    Here is the reset procedure for 8 series and others. You do need to have access to Konica Minolta LMS server for this to work.

  9. #19
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    Re: Konica Bizhub C308 missed serviceman password

    Quote Originally Posted by strider5555 View Post
    CE mode password reset procedure.pdf

    Here is the reset procedure for 8 series and others. You do need to have access to Konica Minolta LMS server for this to work.
    Nice, I think I'll steal that attachment from you for future reference as well.

  10. #20
    Senior Tech 250+ Posts
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    Re: Konica Bizhub C308 missed serviceman password

    Quote Originally Posted by strider5555 View Post
    CE mode password reset procedure.pdf

    Here is the reset procedure for 8 series and others. You do need to have access to Konica Minolta LMS server for this to work.
    I had to do this procedure last week for an off-lease machine we bought. The LMS site wouldn't work at all for me, so I had to create a Problem Ticket and get the code that way. Took about 5 minutes total.

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